Ecommerce Sales Assistant Manager, Digital Appliances (6 months Contract)

Samsung Asia Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Samsung Asia Pte Ltd is seeking an experienced eCommerce professional to own the online sales performance of Home Appliances and Air Conditioners across Samsung.com and key marketplaces. You will develop channel plans, optimize pricing and promotions, and lead major launches to drive revenue and margin.

You will monitor KPIs, oversee product listings and merchandising, collaborate with regional teams and agencies, and ensure efficient spend and post-purchase flows.

Qualifications

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field.
• Minimum 5 years of experience in eCommerce sales, D2C channel management, or online business development, preferably in consumer electronics industry.
• Experience collaborating across regional and global teams with stakeholder management skills.
• Strong analytical skills to track KPIs and optimize results.
• Highly organized, results-driven, and detail-oriented with ability to manage multiple priorities.
• Excellent communication and leadership skills.

Responsibilities

• Own end-to-end online sales performance of Home Appliances and Air Conditioners on Samsung.com and key marketplaces.
• Develop and execute annual and quarterly channel plans with pricing, promotions, bundles, and inventory alignment.
• Lead go-to-market planning and execution for launches and major campaigns to drive revenue and margin.
• Monitor KPIs and optimize pricing, media mix, onsite merchandising, and promotions.
• Oversee listings, content quality, reviews, and merchandising to improve discoverability and trust.
• Collaborate with BU, Performance Marketing, Regional HQ, and agencies to secure investment and alignment.
• Work with BU and Finance on profit simulation, campaign approvals, spend, and cost-to-serve discipline.
• Improve decision confidence for big-ticket purchases through clear process communication and post-purchase flows.

Skills

Analytical mindset

Stakeholder management

Cross-functional collaboration

Leadership

Education

Bachelor’s degree in Business, Marketing, eCommerce, or a related field

Job description

Position Summary

Role and Responsibilities

Role Responsibilities:

• Accountable for end-to-end online sales performance of Home Appliances and Air Conditioners across Samsung.com and key marketplaces.
• Develop and execute annual and quarterly channel plans, including pricing, promotional mechanics, bundles, and inventory alignment to deliver revenue and margin targets.
• Lead go-to-market planning and execution for major launches and double-digit campaigns, ensuring strong commercial readiness, traffic acquisition, and conversion optimization.
• Monitor key KPIs (GMV, conversion rate, traffic, AOV, CAC, margin) and drive continuous optimization of pricing, media mix, onsite merchandising, and promotional structure.
• Oversee product listings, content quality, review management, and merchandising strategy to improve discoverability, conversion, and customer confidence.
• Partner with Business Units, Performance Marketing, Regional HQ, and agencies to secure investment, align strategy, and ensure seamless execution.
• Work closely with BU and Finance to manage profit simulation, campaign approvals, promotional spend, and cost-to-serve discipline.
• Improve decision confidence for big-ticket purchases (e.g., AC, HA) through clear process communication, site-visit flows, reviews, and post-purchase journey enhancements.

Skills and Qualifications

Role Requirements:

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field.
• Minimum 5 years of experience in eCommerce sales, D2C channel management, or online business development, preferably in consumer electronics industry.
• Experience collaborating across regional and global teams, with strong stakeholder management skills to secure alignment and investment.
• Strong analytical skills with experience tracking KPIs such as revenue, conversion rates, and traffic performance and using insights to optimize results.
• Highly organized, results-driven, and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to drive collaboration across cross-functional teams.

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