E-Commerce Operations Manager

waangoo trading pte. ltd.; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

Waangoo Trading Pte. Ltd. in Singapore seeks an executive to lead and manage its e-commerce activities, driving online merchandising, commercial performance, and a seamless customer shopping experience.

You will oversee website administration, product catalog, pricing, promotions, marketplace and D2C channel management, while championing data-driven decision making and continuous process improvement. The role requires strong analytics, stakeholder management, and the ability to coordinate

Qualifikationen

• Bachelor’s degree required.
• 10+ years in e-commerce, digital trading or marketplace ops.
• Experience managing online sales operations, product catalogues, pricing, promotions and fulfilment.
• Hands-on with Shopify, Shopify Plus, Magento, WooCommerce or equivalent.
• Strong Excel, Google Analytics and KPI reporting skills.
• Excellent communication and stakeholder management.

Aufgaben

• Lead and manage e-commerce activities including online merchandising and promotional planning.
• Oversee website administration, catalog, pricing, and fulfilment processes.
• Drive marketplace and D2C channel operations and performance reporting.
• Coordinate cross-functional teams and external partners to optimize customer experience.
• Utilize data-driven insights to improve operational efficiency and growth.

Kenntnisse

E-commerce management

Data analysis

Stakeholder management

Multitasking

Communication skills

Ausbildung

Bachelor’s Degree

Tools

Shopify

Shopify Plus

Magento

WooCommerce

Excel

Google Analytics

Jobbeschreibung

To lead and manage the company's e-commerce activities, ensuring effective online merchandising, commercial performance, website optimisation, marketplace operations, and order fulfilment. The role is responsible for driving online business growth through data-driven decision-making, efficient processes, and continuous improvement in the customer shopping experience.

The role covers the following functional areas:

• E-commerce business management.
• Website administration and digital merchandising.
• Product catalogue, inventory, and pricingmanagement.
• Promotional planning and campaign execution.
• Marketplace and D2C channel management.
• Sales analytics, KPI monitoring, and management reporting.
• Order processing, logistics coordination, and fulfilment optimisation.
• Vendor, agency, and cross-functional stakeholder management.
• Customer experience improvement and operational process optimisation.

Job Requirements

• Bachelor’s Degree
• At least 10 years of relevant experience in e-commerce,digital trading, online merchandising, or marketplace operations.
• Demonstrated experience in managingonline sales operations, product catalogues, pricing, promotional campaigns,and fulfilment processes.
• Hands-on knowledge of e-commerceplatforms such as Shopify, Shopify Plus, Magento, WooCommerce, or equivalentplatforms.
• Proficiency in Microsoft Excel, Google Analytics, sales reporting, dashboards, and KPI analysis.
• Strong analytical, commercial,organisational, and problem-solving skills.
• Good communication & stakeholder management skills.
• Ability to manage multiple priorities, meet deadlines, and work independently.. Experience …
• Experience in ... will be an advantage.