Ecommerce Manager

MCI Career Services Pte Ltd; Singapore; On-site; SGD 90,000 - 160,000; Full time

Benefits offered by this job

AWS

Annual Bonus

Job summary

MCI Career Services Pte Ltd is seeking an E-commerce Manager to lead online revenue growth across company-owned platforms in Singapore and regional markets. You will oversee a team of e-commerce professionals, work with marketing and merchandising, and optimize content and UX to maximize conversions.

The role requires 3-5 years of e-commerce leadership, experience in fashion/retail/FMCG, and strong analytics with GA/SEO.

Qualifications

• 3-5 years of E-commerce management experience.
• Experience with company-owned e-commerce websites across markets.
• Leadership and ability to manage a 5-person team.
• Experience in Fashion, Retail, or FMCG industries.

Responsibilities

• Develop and execute the overall e-commerce strategy to drive online revenue growth.
• Manage the company’s e-commerce team including executives, UI/UX designers and data analysts.
• Collaborate with marketing, merchandising, and teams to improve listings, content and site functionality.
• Plan and execute digital marketing campaigns to drive traffic, conversions and retention.
• Monitor KPIs and provide insights for continuous improvement.
• Stay updated with industry trends and competitors to maintain a competitive edge.
• Ensure compliance with data privacy, security, and e-commerce regulations.

Skills

Leadership and team management

Grow online sales

Strategic thinking

Digital marketing collaboration

Tools

Google Analytics

SEO/SEM

UI/UX

Job description

As an E-commerce Manager, you will be responsible for overseeing the company’s online sales channels, driving revenue growth, and enhancing the overall digital shopping experience.

This role involves managing website performance, executing online campaigns, analyzing sales and customer data, and optimizing product listings to maximize conversions.

Responsibilities:

• Develop and execute the overall e-commerce strategy to drive online revenue growth.

• Manage the company’s e-commerce executives, UI/UX Designers and Data Analysts.

• Collaborate with marketing, merchandising, and other relevant teams to improve sales, product listings, content, and website functionality.

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.

• Monitor and analyze key performance metrics, providing insights and recommendations for continuous improvement.

• Identify and implement new technologies, tools, and strategies to enhance e-commerce operations.

• Stay updated with industry trends and competitor activities to maintain a competitive edge.

• Ensure compliance with data privacy, security, and e-commerce regulations.

Requirements

• 3-5 years of E-Commerce Manager experience.

• Experience in Fashion, Retail, or FMCG industries.

• Proven experience managing a company-owned e-commerce website, not only marketplaces.

• Strong leadership and team management skills.

• Ability to develop and execute strategies to grow online sales.

• Strong knowledge of E-Commerce Operations, SEO/SEM, UI/UX, and Google Analytics.

• Experience managing multiple e-commerce websites across different markets.

• Will be required to liaise with clients from Hong Kong, Macau, and Taiwan

• Able to manage and lead a team of 5 E-Commerce Executives, UI/UX Designer, and Data Analyst.

Benefits

• Annual Wage Supplement (AWS)

• Annual Performance Bonus

• Salary will be based on relevant experience and suitability.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

**We regret to inform that only shortlisted candidates would be notified.