E-Commerce Operations Admin (1 Year Contract)

SHILLA TRAVEL RETAIL PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

SHILLA TRAVEL RETAIL PTE. LTD. in Singapore seeks a detail‑oriented logistics assistant to manage daily stock, orders, and warehouse coordination.

You will perform order fulfillment through Trex, update reports, monitor stock movements, handle returns, and support cross‑terminal deliveries with the team. This role requires accuracy, teamwork, and the ability to work in a fast paced retail logistics environment. Weekend/PH shifts may be required.

Responsibilities

• Responsible for orders fulfillment through Trex.
• Scanning the daily orders for Runner to send out.
• Update & keep track on iShop refunds report & cancellation orders summary.
• Receiving Daily stocks replenishment from warehouse and placing stocks on shelving.
• Process Daily GR for AM & PM stocks delivery from warehouse.
• Filing signed paper documents for Daily Delivery notes & Dispatch lists.
• Monitor on iShop stocks movement. / Liaise with Inventory Sup if any stocks which needed for orders but did not come in during the auto replenishment.
• Keeping track on stocks MFD/Expiration Date.
• Update Monthly GWP campaign list.
• Update Monthly GHR incentive.
• Follow up with return or exchange cases with CAG CS Team & Shilla CS Team.
• Assist with CAG CS Team's basic customer's enquiry. For example, MFG/Expiration date.
• Arrange runner to collect/send if stocks from cross terminal when Sup instructed.
• Request Monthly stationary from Office Admin Asst when it is running low.
• Update Google tracker list to MD on aging & OOS stocks.
• Assist in delivering GHR packages to the designated gate for handover to passengers when Runner is unavailable
• Any other duties as per assigned

Job description

Job Description

• Responsible for orders fulfillment through Trex.
• Scanning the daily orders for Runner to send out.
• Update & keep track on iShop refunds report & cancellation orders summary.
• Receiving Daily stocks replenishment from warehouse and placing stocks on shelving.
• Process Daily GR for AM & PM stocks delivery from warehouse.
• Filing signed paper documents for Daily Delivery notes & Dispatch lists.
• Monitor on iShop stocks movement. / Liaise with Inventory Sup if any stocks which needed for orders but did not come in during the auto replenishment.
• Keeping track on stocks MFD/Expiration Date.
• Update Monthly GWP campaign list.
• Update Monthly GHR incentive.
• Follow up with return or exchange cases with CAG CS Team & Shilla CS Team.
• Assist with CAG CS Team's basic customer's enquiry. For example, MFG/Expiration date.
• Arrange runner to collect/send if stocks from cross terminal when Sup instructed.
• Request Monthly stationary from Office Admin Asst when it is running low.
• Update Google tracker list to MD on aging & OOS stocks.
• Assist in delivering GHR packages to the designated gate for handover to passengers when Runner is unavailable
• Any other duties as per assigned

Job Requirements

• Able to work on weekend/PH, shift rotating