E-Commerce/Livestream Coordinator

PERSOL; Singapore; On-site; SGD 45,000 - 71,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a hands-on e-commerce coordinator to manage daily marketplace operations and campaigns. You will upload product listings, coordinate with account managers, and monitor inventory across Lazada, Shopee and TikTok.

Livestreaming support and flexible hours for peak campaigns are required. Ideal candidates have 1–2 years of e-commerce experience, familiarity with WooCommerce, and a customer-focused approach in a fast-paced environment.

Qualifications

• 1–2 years of relevant e-commerce experience.
• Proven hands‑on experience managing e-commerce marketplaces.
• Familiarity with Lazada, Shopee and TikTok.
• Livestreaming experience is highly preferred.
• Knowledge of WooCommerce is an added advantage.
• Comfortable with OT, evening and weekend work when required for livestreams and campaigns.

Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, including resizing product images according to platform requirements.
• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.
• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.
• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.
• Support the planning and execution of e-commerce campaigns across Lazada, Shopee, TikTok and other online platforms.
• Coordinate campaign calendars and ensure timely execution of promotional activities.
• Monitor campaign performance and prepare monthly KPI reports with recommendations for improvement.
• Work closely with marketing and merchandising teams to support e-commerce growth initiatives.
• Provide customer support via live chat, including after-hours and weekend support when required.
• Support and coordinate livestreaming sessions, including evening, weekend and promotional campaign broadcasts.
• Be flexible to support ad-hoc livestreams during peak periods, product launches and special campaigns.

Skills

E-commerce management

Livestreaming

Tools

WooCommerce

Job description

Location: Boon Lay

Contract: 6-month maternity cover

Target Start Date: Mid September 2026

Key Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.

• Upload and maintain product listings, including resizing product images according to platform requirements.

• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.

• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.

• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.

• Support the planning and execution of e-commerce campaigns across Lazada, Shopee, TikTok and other online platforms.

• Coordinate campaign calendars and ensure timely execution of promotional activities.

• Monitor campaign performance and prepare monthly KPI reports with recommendations for improvement.

• Work closely with marketing and merchandising teams to support e-commerce growth initiatives.

• Provide customer support via live chat, including after-hours and weekend support when required.

• Support and coordinate livestreaming sessions, including evening, weekend and promotional campaign broadcasts.

• Be flexible to support ad-hoc livestreams during peak periods, product launches and special campaigns.

Requirements

• 1–2 years of relevant e-commerce experience.

• Proven hands‑on experience managing e-commerce marketplaces.

• Familiarity with Lazada, Shopee and TikTok.

• Livestreaming experience is highly preferred.

• Knowledge of WooCommerce is an added advantage.

• Comfortable with OT, evening and weekend work when required for livestreams and campaigns. Time‑off in lieu will be provided.

• Meticulous, detail-oriented and highly organised.

• Strong analytical and problem-solving skills.

• Good communication and interpersonal skills.

• Able to work well in a fast‑paced environment.
  

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394 R25157681 (Lau Jing Wen)