Ecommerce Assistant Manager | 6 months

PERSOL; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PERSOL Singapore is seeking an E-commerce Operations Coordinator for a 6-month maternity cover based in Boon Lay. You will manage day-to-day marketplace operations, maintain listings, monitor inventory, and coordinate promotions across Lazada, Shopee, TikTok.

You will liaise with account managers, support livestreams and after-hours campaigns, analyze performance, prepare KPI reports, and collaborate with marketing to drive online growth.

Qualifications

• 1–2 years of relevant e-commerce experience.
• Proven hands-on experience managing e-commerce marketplaces.
• Familiarity with Lazada, Shopee and TikTok.
• Livestreaming experience is highly preferred.
• Knowledge of WooCommerce is an added advantage.
• Comfortable with OT, evening and weekend work when required for livestreams and campaigns.
• Time-off in lieu will be provided.
• Meticulous, detail-oriented and highly organised.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work well in a fast-paced environment.

Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, including resizing product images according to platform requirements.
• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.
• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.
• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.
• Support the planning and execution of e-commerce campaigns across Lazada, Shopee, TikTok and other online platforms.
• Coordinate campaign calendars and ensure timely execution of promotional activities.
• Monitor campaign performance and prepare monthly KPI reports with recommendations for improvement.
• Work closely with marketing and merchandising teams to support e-commerce growth initiatives.
• Provide customer support via live chat, including after-hours and weekend support when required.
• Support and coordinate livestreaming sessions, including evening, weekend and promotional campaign broadcasts.
• Be flexible to support ad-hoc livestreams during peak periods, product launches and special campaigns.

Skills

E-commerce exp

Lazada

Shopee

TikTok

Livestreaming

WooCommerce

Communication

Analytical

Detail-oriented

Organised

Job description

Location: Boon Lay

Contract: 6-month maternity cover

Target Start Date: Mid September 2026

Key Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.

• Upload and maintain product listings, including resizing product images according to platform requirements.

• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.

• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.

• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.

• Support the planning and execution of e-commerce campaigns across Lazada, Shopee, TikTok and other online platforms.

• Coordinate campaign calendars and ensure timely execution of promotional activities.

• Monitor campaign performance and prepare monthly KPI reports with recommendations for improvement.

• Work closely with marketing and merchandising teams to support e-commerce growth initiatives.

• Provide customer support via live chat, including after-hours and weekend support when required.

• Support and coordinate livestreaming sessions, including evening, weekend and promotional campaign broadcasts.

• Be flexible to support ad-hoc livestreams during peak periods, product launches and special campaigns.

Requirements

• 1–2 years of relevant e-commerce experience.

• Proven hands-on experience managing e-commerce marketplaces.

• Familiarity with Lazada, Shopee and TikTok.

• Livestreaming experience is highly preferred.

• Knowledge of WooCommerce is an added advantage.

• Comfortable with OT, evening and weekend work when required for livestreams and campaigns. Time-off in lieu will be provided.

• Meticulous, detail-oriented and highly organised.

• Strong analytical and problem-solving skills.

• Good communication and interpersonal skills.

• Able to work well in a fast-paced environment.

We regret to inform that only shortlisted candidates will be notified.