E-Commerce Operations Admin (Executive / Senior Executive)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Benefits offered by this job

Time-off in lieu

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an E-Commerce Operations Executive / Senior Executive / Assistant Manager to support the day-to-day operations and growth of our online business from Boon Lay. You will work with marketing/merchandising teams on platforms like Shopee, Lazada and TikTok, coordinating campaigns and livestreams.

The role involves product listings, inventory coordination and live support; evening/weekend flexibility and time-off-in-lieu are provided to handle peak campaigns.

Qualifications

• Relevant e-commerce experience is required.
• Hands-on experience managing e-commerce marketplaces.
• Experience with Shopee, Lazada and/or TikTok.
• Experience in product listing, campaign coordination, online merchandising or marketplace operations.
• Livestream coordination experience is an advantage.
• Knowledge of WooCommerce is an added advantage.
• Comfortable supporting occasional evening and weekend activities for livestreams and campaigns, with time-off in lieu provided.
• Meticulous, detail-oriented and highly organised.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work well in a fast-paced environment.

Responsibilities

• Manage day-to-day operations of e-commerce marketplaces including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, including resizing product images per platform requirements.
• Support campaigns across Shopee, Lazada, TikTok and other online platforms.
• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.
• Monitor inventory and coordinate to minimise overselling and maximise sales.
• Monitor competitors' pricing, products, promotions and marketing activities with insights.
• Coordinate campaign calendars and ensure promotions are executed on time.
• Prepare monthly KPI reports with improvement recommendations.
• Work with marketing/merchandising to drive growth initiatives.
• Provide customer support via live chat when required.
• Support livestreaming activities during campaigns and product launches.
• Be prepared for evening/weekend activities with time-off in lieu provided.

Skills

Relevant e-commerce experience

Marketplace operations

Shopee/Lazada/TikTok experience

Product listing

Campaign coordination

Livestream coordination (advantage)

WooCommerce (advantage)

Evening/weekend support (LI)

Meticulous/organised

Analytical/problem-solving

Communication/interpersonal skills

Fast-paced environment

Tools

WooCommerce

Job description

Industry:Home & Lifestyle / Consumer Products
Location:Boon Lay
Contract:6-month maternity cover
Target Start Date:Mid-September 2026
Salary Guide:

• Executive: $3,500 – $4,000

• Senior Executive: $4,000 – $4,500

• Assistant Manager: $4,500 – $5,000

About the Role

We are looking for anE-Commerce Operations Executive / Senior Executive / Assistant Managerto support the day-to-day operations and growth of the company's online business.

You will work closely with the marketing and merchandising teams to manage key e-commerce platforms, coordinate promotional campaigns, monitor marketplace performance and support livestreaming activities.

This is a hands-on role suited for an e-commerce professional who enjoys working acrossmarketplace operations, merchandising, campaigns and online sales.

Key Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, includingproduct listings, stock updates and campaign coordination.

• Upload and maintain product listings, including resizing product images according to platform requirements.

• Support and coordinate e-commerce campaigns acrossShopee, Lazada, TikTok and other online platforms.

• Liaise with marketplace account managers to explore opportunities for brand exposure, campaigns and promotions.

• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.

• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.

• Coordinate campaign calendars and ensure promotional activities are executed on time.

• Monitor campaign performance and prepare monthly KPI reports, with recommendations for improvement.

• Work closely with the marketing and merchandising teams to support e-commerce growth initiatives.

• Provide customer support via live chat when required.

• Supportlivestreaming activitiesduring selected campaigns, product launches and peak periods.

• Be prepared to support selected evening and weekend activities when required for livestreams and major campaigns.Time-off in lieu will be provided.

Requirements

• Relevant e-commerce experience.

• Hands-on experience managing e-commerce marketplaces.

• Experience withShopee, Lazada and/or TikTok.

• Experience in product listing, campaign coordination, online merchandising or marketplace operations.

• Livestream coordination experience is anadvantage. (Backend Operation, not live streamer)

• Knowledge ofWooCommerceis an added advantage.

• Comfortable supporting occasional evening and weekend activities for livestreams and campaigns, with time-off in lieu provided.

• Meticulous, detail-oriented and highly organised.

• Strong analytical and problem-solving skills.

• Good communication and interpersonal skills.

• Able to work well in a fast-paced environment.