E-Commerce Executive (6 Months)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an E-commerce executive to manage day-to-day online marketplace operations and drive promotional campaigns. You will coordinate with platform managers, handle product uploads and inventory, and contribute to marketing activities across Lazada, Shopee, and TikTok.

You will support livestreams, prepare KPI reports, and stay ahead of marketplace trends to improve the online shopping experience. This is a 6-month maternity cover based in Boon Lay, Singapore.

Qualifications

• 1–2 years of experience in e-commerce management or related field.
• Familiarity with Lazada, Shopee and TikTok platforms.
• Knowledge of WooCommerce and online marketplace operations.
• Meticulous, detail-oriented with high accuracy.
• Strong analytical, communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of the e-commerce business marketplaces.
• Upload new arrival product listings and resize images to platform specs.
• Liaise with platform account managers for brand exposure opportunities.
• Make stock adjustments and coordinate with teams to ensure inventory accuracy.
• Monitor competitors and provide insights to improve performance.
• Provide after-hours and weekend support via live chat.
• Plan and execute e-commerce activities on marketplaces.
• Support promotional campaigns on Lazada, Shopee, TikTok and others.
• Align campaign calendars and monitor performance with data insights.
• Prepare monthly KPI reports and improvement recommendations.
• Coordinate livestreams outside regular hours and during peak periods.

Skills

E-commerce management

Analytical skills

Communication skills

Team collaboration

Problem-solving

Tools

WooCommerce

Job description

Job Details:

• Contract Duration: 6 Months (Maternity Cover)

• Location: Boon Lay

• Working Days & Hours: Mon - Fri, office hours

Job Overview:

As an E-commerce executive, you will play a crucial role in managing and enhancing the company's online presence. Your responsibilities include overseeing day-to-day operations, contributing to e-commerce and marketing activities, and ensuring the success of promotional campaigns.

Key Responsibilities:

1. Oversee Day-to-Day Operations:

• Manage and monitor daily operations of e-commerce business marketplaces.

• Manage the timely uploading of new arrival product listings, including resizing product images to meet platform-specific dimension requirements.

• Liasing with account managers from different platforms for possible exposure for the brand.

• Make timely stock adjustments and coordinate with relevant teams to ensure inventory accuracy, minimise overselling risks, and prevent loss of sales opportunities.

• Monitor competitors' e-commerce activities, product offerings, pricing strategies, promotions, and marketing campaigns, and provide insights and recommendations on best practices that can be adopted to improve business performance.

• Provide after-hours and weekend support for customer enquiries through live chat.

1. Contribute to E-commerce Development:

• Assist in planning and executing e-commerce activities on marketplaces.

• Work closely with marketing and merchandizing team to support promotional campaigns on Lazada, Shopee, TikTok and other online platforms.

• Ensure timely execution of promotions e.g aligning of campaign calendar of various marketplaces.

• Monitor campaign performance and provide insights for future improvements.

• Stay informed about marketplace trends and implement strategies to enhance the online shopping experience for customers.

• Prepare monthly reports on KPIs and recommendations of improvement based on the data insights.

• Support and coordinate livestreams outside of regular office hours, including evening, weekend, and promotional campaign broadcasts when required.

• Maintain flexibility to support ad-hoc livestream schedules during peak sales periods, product launches, and special campaigns.

Qualifications:

• 1 – 2 years’ experience in related field.

• Proven experience in e-commerce management

• Familiarity with Lazada, Shopee and TikTok platforms.

• Knowledge of and hands-on experience with WooCommerce will be an added advantage.

• Meticulous, detail-oriented, and committed to maintaining a high level of accuracy in all work.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively in a fast-paced environment.

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