E-Commerce Operations (Senior Executive/ Assistant Manager)

PERSOL; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

PERSOL is seeking an E-Commerce Operations Senior Executive / Assistant Manager to support daily operations of the company’s online business from Boon Lay, Singapore. This hands-on role involves managing marketplace listings, campaigns, and livestreaming support to drive growth.

You will work closely with marketing and merchandising to optimize Shopee, Lazada, TikTok campaigns and overall online sales, with evening/weekend livestreams when required and time-off in lieu offered.

Qualifications

• Relevant e-commerce experience.
• Hands-on experience managing e-commerce marketplaces.
• Experience with Shopee, Lazada and/or TikTok.
• Experience in product listing, campaign coordination, online merchandising or marketplace operations.

Responsibilities

• Manage day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, resize product images per platform requirements.
• Coordinate e-commerce campaigns across Shopee, Lazada, TikTok and other platforms.
• Liaise with marketplace account managers for brand exposure, campaigns and promotions.
• Monitor inventory and coordinate with teams to minimise overselling and maximise sales.
• Monitor competitors' pricing, promotions and marketing activities and provide insights.
• Coordinate campaign calendars and ensure timely execution of promotions.
• Prepare monthly KPI reports with improvement recommendations.
• Support e-commerce growth initiatives with marketing/merchandising teams.
• Provide customer support via live chat when required.
• Support livestreaming activities during campaigns and launches; time-off in lieu for evenings/weekends.

Skills

E-commerce operations

Marketplace analytics

Communication skills

Detail oriented

Campaign coordination

Tools

Shopee

Lazada

TikTok

WooCommerce

Job description

Industry: Home & Lifestyle / Consumer Products
Location: Boon Lay
Contract: 6-month maternity cover
Target Start Date: 14 September 2026
Salary Guide:

• Senior Executive: $4,000 – $4,500
• Assistant Manager: $4,500 – $5,000

About the Role

We are looking for an E-Commerce Operations Senior Executive / Assistant Manager to support the day-to-day operations and growth of the company's online business.

You will work closely with the marketing and merchandising teams to manage key e-commerce platforms, coordinate promotional campaigns, monitor marketplace performance and support livestreaming activities.

This is a hands-on role suited for an e-commerce professional who enjoys working across marketplace operations, merchandising, campaigns and online sales.

Key Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, including resizing product images according to platform requirements.
• Support and coordinate e-commerce campaigns across Shopee, Lazada, TikTok and other online platforms.
• Liaise with marketplace account managers to explore opportunities for brand exposure, campaigns and promotions.
• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.
• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.
• Coordinate campaign calendars and ensure promotional activities are executed on time.
• Monitor campaign performance and prepare monthly KPI reports, with recommendations for improvement.
• Work closely with the marketing and merchandising teams to support e-commerce growth initiatives.
• Provide customer support via live chat when required.
• Support livestreaming activities during selected campaigns, product launches and peak periods.
• Be prepared to support selected evening and weekend activities when required for livestreams and major campaigns. Time-off in lieu will be provided.

Requirements

• Relevant e-commerce experience.
• Hands-on experience managing e-commerce marketplaces.
• Experience with Shopee, Lazada and/or TikTok.
• Experience in product listing, campaign coordination, online merchandising or marketplace operations.
• Livestream coordination experience is an advantage. (Backend Operation, not live streamer)
• Knowledge of WooCommerce is an added advantage.
• Comfortable supporting occasional evening and weekend activities for livestreams and campaigns, with time-off in lieu provided.
• Meticulous, detail-oriented and highly organised.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work well in a fast-paced environment.

We regret to inform that only shortlisted candidates will be notified.