E‑Commerce Key Account Lead — Singapore

Abbott Laboratories; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Abbott Laboratories is hiring an E-Commerce Key Account Manager in Singapore to drive Abbott Nutrition’s online sales and execute the eCommerce strategy aligned with business goals. You will lead content, promotions, and shopper-centric programs across key retailers to boost demand and brand visibility.

The role requires 5+ years in eCommerce sales within FMCG/CPG, strong analytical skills, and the ability to collaborate with Sales and Marketing.

Qualifications

• Bachelor's degree in Business or related field.
• Minimum 5 years of experience in sales or key account management with a focus on eCommerce in the FMCG/CPG industry.
• Working knowledge of the eCommerce business model, from demand generation to distribution.
• Strong analytical and data mining skills.
• Strong communication and stakeholder management skills.
• Ability to work effectively with diversified stakeholders internally and externally.

Responsibilities

• Work closely with assigned ecommerce retailers to execute integrated content and promotion plans that drive business impact.
• Implement the eCommerce strategy in partnership with the sales and marketing teams to maximize sales through assigned eCommerce channels in Singapore.
• Manage budget, operational cost and agency/partner investments for all eCommerce-related activities.
• Execute customer-specific business-building programs in partnership with Sales and Marketing teams.
• Identify opportunities for Abbott and its customers based on a strong understanding of their strategies and shoppers.
• Partner with the Ecommerce Manager to present marketing plans, specific programs, shopper insights, latest research and best practices to customer and brand teams for input, support and alignment.
• Ensure product content is compliant with basic and enhanced standards, including establishing A+ content for products on e-retailers and basic/enhanced content on targeted sites.
• Track and analyze program and campaign effectiveness, including ROI.
• Leverage data captured from eCommerce channels to provide inputs on ROI measurement, KPI tracking and performance optimization.
• Complete historical analysis at the department and item level to identify opportunities to grow sales and optimize inventory.
• Identify areas of lost sales based on inventory and provide supply recommendations.

Skills

eCommerce experience

Data mining

Communication skills

Stakeholder management

Bachelor's degree

FMCG/CPG experience

Analytical thinking

Education

Bachelor's degree in Business

Job description

Abbott Laboratories is hiring an E-Commerce Key Account Manager in Singapore to drive Abbott Nutrition’s online sales and execute the eCommerce strategy aligned with business goals. You will lead content, promotions, and shopper-centric programs across key retailers to boost demand and brand visibility.

The role requires 5+ years in eCommerce sales within FMCG/CPG, strong analytical skills, and the ability to collaborate with Sales and Marketing.