E-commerce Admin & Order Fulfillment Specialist

XIN JUN YUAN PTE. LTD.; Singapore; On-site; SGD 23,000 - 40,000; Full time

Job summary

XIN JUN YUAN PTE. LTD. in Singapore is seeking a detail-oriented administrative assistant to support daily operations. You will handle order-entry, invoicing, packing, and delivery documentation while maintaining accurate records.

The role covers desk-based tasks and light hands-on packing, with a probationary period and full-time hours. Training will be provided, and you will join a team based at Tannery Lane, Singapore.

Qualifications

• Careful, organised and able to follow established procedures.
• Basic computer skills including data entry and Excel.
• Comfortable desk-based work and handling packing tasks.
• Able to work accurately with order details and delivery documents.
• Experience in e-commerce, order-processing or warehouse fulfilment is helpful but not essential.
• Training will be provided.

Responsibilities

• Assist with routine administrative and operational tasks.
• Enter, check and update online-order and customer delivery information.
• Print and prepare invoices, picking lists, shipping labels and delivery documents.
• Update routine product, order and inventory records according to instructions.
• Monitor and process online-store orders using established procedures.
• Respond to routine customer enquiries.
• Refer refunds, payment issues, complaints, pricing decisions and unusual cases to the personnel in charge.
• Label unopened products and cartons.
• Pick, pack and prepare customer orders and cargo for delivery.
• Maintain an orderly office, packing and storage area.
• Perform other reasonable duties of a similar administrative, order-processing, fulfilment or support nature according to operational requirements.

Skills

Data entry

Microsoft Excel

Organisational skills

Attention to detail

Tools

Microsoft Excel

Job description

XIN JUN YUAN PTE. LTD. in Singapore is seeking a detail-oriented administrative assistant to support daily operations. You will handle order-entry, invoicing, packing, and delivery documentation while maintaining accurate records.

The role covers desk-based tasks and light hands-on packing, with a probationary period and full-time hours. Training will be provided, and you will join a team based at Tannery Lane, Singapore.