Store Operations Lead (Singapore)

foodpanda; Singapore; On-site; SGD 60,000 - 110,000; Full time

Benefits offered by this job

Birthday Leave

Work Anniversary Leave

Periodic team events

Job summary

foodpanda is seeking a self-driven Store Manager to organize and oversee the daily operations of a PandaMart store in Singapore. You will set up SOPs, coach the warehouse team, and ensure operations are well-coordinated and productive.

The role reports to the Operations Manager and is based in Singapore. You will drive end-to-end store inventory, ensure adherence to HR policies, and hire/train staff to meet SLAs and KPIs.

Qualifications

• At least 2 years of proven experience in warehouse management or retail store management.
• Knowledge of operations and customer experience principles.
• Familiar with Warehouse Management Systems or Inventory Management Systems.
• Ability to set up SOPs and coach staff.
• Strong communication and people skills.

Responsibilities

• Execute the store business plan to optimize sales and profits.
• Coordinate end-to-end store inventory processes, from inbound management to stock handling, storing, and order dispatching.
• Execute and refine company policies, procedures, and guidelines to improve operational efficiency.
• Routinely supervise staff to ensure strategies and procedures are followed.
• Ensure HR policy compliance at store level for cohesive operations.
• Hire, train, counsel and appraise staff.
• Allocate manpower resources for scheduling and efficiency.
• Ensure operations meet SLAs and KPIs.
• Maintain a hazard-free, safe working environment and WSHE compliance.
• Conduct periodic stock takes and record results.
• Coordinate maintenance of facilities and escalate issues to Realty Facility Manager.

Skills

Leadership

Communication

Problem-solving

Independence

Customer service

Tools

Warehouse Management Systems

Job description

foodpanda is seeking a self-driven Store Manager to organize and oversee the daily operations of a PandaMart store in Singapore. You will set up SOPs, coach the warehouse team, and ensure operations are well-coordinated and productive.

The role reports to the Operations Manager and is based in Singapore. You will drive end-to-end store inventory, ensure adherence to HR policies, and hire/train staff to meet SLAs and KPIs.