Discipline Support Officer (School)

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

V-SWIFT PTE. LTD. is seeking a dedicated professional to support student management within our school environment, handling investigations, detention, and administrative duties.

You will conduct preliminary investigations and fact-finding interviews, obtain statements, update parents on progress, supervise detention and CWO, and assist staff to maintain learning continuity during suspensions. This role requires strong communication, teamwork, proficiency with Microsoft Office and Google tools,

Qualifications

• relevant experience in restorative practice and behavior intervention, alongside a calm disposition to effectively handle challenging situations involving students
• three (3) years working experience in a uniformed service background (e.g. Police, Prison Service or equivalent), with involvement in youth-related case investigations
• strong communication and interpersonal skills
• be able to multitask, work independently, and collaborate effectively as part of a team
• be proficient in Microsoft Office applications and Google collaborative tools

Responsibilities

• Assist in preliminary investigations and fact-finding interviews regarding minor incidents.
• Obtain statements and compile evidence for directions.
• Update parents on investigation progress and conclusions.
• Supervise students in behavioural detention class (BDC) and Corrective Work Order (CWO) as scheduled.
• Ensure detention tasks are completed and follow up with form teachers.
• Ensure detention tasks are meaningful and developmental in nature.
• Support staff in managing students sent out of class or in internal suspension.
• Maintain learning continuity during suspension by liaising with form teachers.
• Data entry for late-coming, offences and interventions.
• Compile weekly or monthly discipline statistics as required.
• Monitor student reporting channels and maintain confidentiality.
• Review detention, late coming and corrective work processes during holidays.
• Any other duties administrative and operational pertaining to student management.

Skills

Restorative practice

Behavior intervention

Communication

Interpersonal skills

Multitasking

Team collaboration

Microsoft Office

Google Workspace

Tools

MS Office

Google Workspace

Job description

Job Scope:

1. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding interviews regarding minor incidents.
• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions.
• Update parents of affected students on the progress and conclusion of investigation.

2. Detention

• Supervise students assigned for either behavioral detention class (BDC) and Corrective Work Order (CWO) (Tuesdays to Fridays) at any point of time.
• Ensure students complete assigned tasks during detention.
• Follow up with form teachers for students assigned for and havemissed their detention.
• Ensure detention tasks are meaningful and developmental innature.

3. In-House Suspension Support

• Support school staff inmanaging students sent out of class, on internal suspension and who are missingfrom class.
• Support learning continuity during suspension through liaisingwith form teachers.

4. Administrative Support

• Perform data entry support forlate-coming, offences and interventions.
• Compile weekly or monthly discipline statistics when required.
• Assist in monitoring student reporting channel.
• Maintain confidentiality of student information.
• Review detention, late coming and corrective work processesduring the holidays.

5. Any other duties administrative and operational dutiespertaining to student management that are assigned by the School during theperiod of employment.

The Personnel should minimally have the following skills andexperience:

• relevant experience in restorative practice and behaviorintervention, alongside a calm disposition to effectively handle challengingsituations involving students
• three (3) years working experience in a uniformed servicebackground (e.g. Police, Prison Service or equivalent), with involvement inyouth-related case investigations
• strong communication and interpersonal skills
• be able to multitask, work independently, and collaborateeffectively as part of a team
• be proficient in Microsoft Office applications and Googlecollaborative tools