Student Management Executive (Discipline Support)

SUNNYHILL ACE PTE. LTD.; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

Sunnyhill Ace PTE. LTD. in Singapore seeks a disciplined professional to support investigations and student discipline within a uniformed service context. You will conduct fact-finding, manage detention, and ensure learning continuity for students under suspension or missing from class.

The role requires 3+ years in similar settings, strong data skills in MS Office and Google Workspace, and a calm, objective approach to challenging student dynamics. Independent work and teamwork are both valued.

Qualifications

• Minimum of three years in a uniformed service background.
• Exposure to youth-related investigations or mentorship is highly critical.
• Proficiency in MS Office and Google Workspace for data compilation.

Responsibilities

• Conduct preliminary investigations, record statements, and compile structured reports.
• Manage students assigned to Behavioural Detention Class or Corrective Work Order (Tue–Fri).
• Coordinate learning continuity for students on internal suspensions or missing from class.
• Data entry for student offences and tracking late-coming statistics; maintain confidentiality.
• Update parents and school personnel on investigation milestones and outcomes.

Skills

Restorative practices

Behavioral intervention

Tools

Microsoft Office

Google Workspace

Job description

Working Hours:

• Mondays to Thursdays: 7:30 AM - 5:00 PM (inclusive of 1-hour lunch break)
• Fridays: 7:30 AM - 4:30 PM (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted Public Holidays
• Note: Manpower services are not required during year-end school holidays

Key Responsibilities

• Investigative & Case Support: Conduct preliminary investigations, conduct fact-finding interviews for minor school incidents, record statements, and compile structured reports (p. 14).
• Detention Supervision: Manage students assigned to the Behavioural Detention Class (BDC) or Corrective Work Order (CWO) from Tuesdays to Fridays, ensuring tasks remain meaningful and developmental.
• In-House Suspension Support: Coordinate learning continuity with form teachers for students serving internal suspensions or who are found missing from class.
• Administrative Operations: Manage data entry for student offences, track late-coming statistics, generate weekly/monthly discipline logs, and maintain extreme data confidentiality (p. 14).
• Stakeholder Management: Update parents and relevant school key personnel on case investigation milestones and outcomes.

Job Requirements

• Work Experience: Minimum of three (3) years of working experience in a uniformed service background (e.g., Singapore Police Force, Singapore Prison Service, or equivalent)
• Investigation Domain: Documented exposure to youth-related case investigations or youth mentorship is highly critical
• Technical Capabilities: High proficiency in Microsoft Office applications and Google Workspace collaborative tools for data compilation
• Interpersonal Skills: Proven experience in restorative practices and behavioral intervention frameworks
• Attributes: Possess a calm, objective disposition when handling challenging student dynamics, alongside an ability to work independently or collaborate within teams