Student Management Executive (Discipline Support)

Sunnyhill Ace; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

Sunnyhill Ace is seeking a seasoned discipline officer to support student welfare in a school setting. You will conduct investigations, record statements, and prepare structured reports with a focus on accuracy and integrity.

You will supervise the Behavioural Detention Class and internal suspensions, coordinate learning continuity with teachers, manage data entry and discipline logs, and update parents and school staff on milestones.

Qualifications

• Minimum of three (3) years of working experience in a uniformed service background (e.g., Singapore Police Force, Singapore Prison Service, or equivalent)
• Documented exposure to youth-related case investigations or youth mentorship is highly critical
• High proficiency in Microsoft Office applications and Google Workspace collaborative tools for data compilation
• Proven experience in restorative practices and behavioral intervention frameworks
• Calm, objective disposition when handling challenging student dynamics and ability to work independently or with a team

Responsibilities

• Investigative & Case Support: Conduct preliminary investigations, fact-finding interviews for minor school incidents, record statements, and compile structured reports.
• Detention Supervision: Manage students assigned to the Behavioural Detention Class (BDC) or Corrective Work Order (CWO) from Tuesdays to Fridays, ensuring tasks are meaningful and developmental.
• In-House Suspension Support: Coordinate learning continuity with form teachers for students serving internal suspensions or who are found missing from class.
• Administrative Operations: Manage data entry for student offences, track late-coming statistics, generate weekly/monthly discipline logs, and maintain extreme data confidentiality.
• Stakeholder Management: Update parents and relevant school key personnel on case investigation milestones and outcomes.

Skills

Microsoft Office

Google Workspace

Restorative practices

Behavioral intervention frameworks

Calm demeanor

Independent / team work

Job description

Working Hours:

• Mondays to Thursdays: 7:30 AM – 5:00 PM (inclusive of 1-hour lunch break)
• Fridays: 7:30 AM – 4:30 PM (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted Public Holidays
• Note: Manpower services are not required during year-end school holidays

Key Responsibilities

• Investigative & Case Support: Conduct preliminary investigations, conduct fact-finding interviews for minor school incidents, record statements, and compile structured reports (p. 14).
• Detention Supervision: Manage students assigned to the Behavioural Detention Class (BDC) or Corrective Work Order (CWO) from Tuesdays to Fridays, ensuring tasks remain meaningful and developmental.
• In-House Suspension Support: Coordinate learning continuity with form teachers for students serving internal suspensions or who are found missing from class.
• Administrative Operations: Manage data entry for student offences, track late-coming statistics, generate weekly/monthly discipline logs, and maintain extreme data confidentiality (p. 14).
• Stakeholder Management: Update parents and relevant school key personnel on case investigation milestones and outcomes.

Job Requirements

• Work Experience: Minimum of three (3) years of working experience in a uniformed service background (e.g., Singapore Police Force, Singapore Prison Service, or equivalent)
• Investigation Domain: Documented exposure to youth-related case investigations or youth mentorship is highly critical
• Technical Capabilities: High proficiency in Microsoft Office applications and Google Workspace collaborative tools for data compilation
• Interpersonal Skills: Proven experience in restorative practices and behavioral intervention frameworks
• Attributes: Possess a calm, objective disposition when handling challenging student dynamics, alongside an ability to work independently or collaborate within teams