Director, Cross-Border Payments - APAC

Western Union; Singapore; Sur place; SGD 320 000 - 520 000; Plein temps

Résumé du poste

Western Union seeks a Director of Cross-border Payments for APAC to lead regional execution of funds-out strategy, oversee a product team, and expand digital remittance capabilities across major corridors.

You will partner with engineering, risk, compliance, and commercial leaders to deliver scalable, compliant payout solutions while shaping the regional roadmap and talent development.

Qualifications

• 7–10+ years of product management in financial services, payments, or fintech.
• 5+ years in a leadership role managing senior product talent.
• Deep understanding of payments, remittances, payout networks, or money movement ecosystems.
• Proven experience owning regional or multi-market product strategies in complex regulatory environments.
• Strong background in agile product development, roadmap ownership, and stakeholder management.
• Strategic mindset with strong communication and executive presence.
• Experience across APAC markets is highly preferred.
• Demonstrated success driving platform modernization, scalability, or network expansion.
• Comfortable operating in a matrixed, global organization.

Responsabilités

• Own and execute the APAC funds-out product strategy aligned to global direction and regional needs.
• Lead end-to-end product lifecycle from discovery to delivery and optimization.
• Build and manage Product Managers across regional and remote locations.
• Drive expansion and optimization of payout networks (banks, wallets, cash, alternative methods).
• Partner with engineering and platform teams to deliver scalable, compliant payout solutions.
• Collaborate with Risk, Compliance, Legal, and Operations for regulatory alignment across APAC markets.
• Use data and market insights to prioritize initiatives and measure success.
• Act as a senior product leader and advocate across the organization.

Connaissances

Product management

Leadership

Payments/fintech knowledge

Regional product strategy

Agile development

Roadmap ownership

Stakeholder management

Executive communication

APAC market experience

Platform modernization

Global matrix organization

Formation

Bachelor’s degree in business or engineering

Advanced degree preferred

Description du poste

APAC

We are seeking an experienced Director of Cross-border Payments, to lead the regional execution and evolution of our funds-out payments strategy for the Asia-Pacific (APAC) region, which encompasses a significant proportion of the world’s major money remittance corridors. This role will oversee a high-performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long-term growth for Western Union in APAC and beyond.

JR0128536

Director, Cross-Border Payments - APAC

We are seeking an experienced Director of Cross-border Payments, to lead the regional execution and evolution of our funds-out payments strategy for the Asia-Pacific (APAC) region, which encompasses a significant proportion of the world’s major money remittance corridors. This role will oversee a high-performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long-term growth for Western Union in APAC and beyond.

Western Union powers your pursuit.

The Director, Cross border payments Funds Out is a senior leadership role responsible for defining and executing the funds-out product strategy across the Asia-Pacific region. This role owns the evolution of Western Union’s payout capabilities across key remittance corridors, ensuring scalable, compliant, and customer-centric experiences.

You will lead high-performing product teams, partner closely with engineering, operations, compliance, risk, and commercial leaders, and drive innovation that strengthens Western Union’s position as a global leader in money movement.

Role Responsibilities

• Own and execute the APAC Funds Out product strategy, aligned to global platform direction and regional market needs
• Lead the end-to-end product lifecycle, from discovery and roadmap definition through delivery, launch, and optimization
• Build and manage a team of Product Managers across regional and remote locations, fostering a high-performance, growth-oriented culture
• Drive expansion and optimization of payout networks, including banks, wallets, cash, and alternative payment methods
• Partners with engineering and platform teams to deliver scalable, resilient, and compliant payout solutions
• Collaborate with Risk, Compliance, Legal, and Operations to ensure regulatory alignment across diverse APAC markets
• Use data, customer insights, and market analysis to prioritize initiatives and measure product success
• Act as a senior product leader and advocate across the organization, influencing stakeholders at all levels

Role Requirements

• 7–10+ years of product management experience within financial services, payments, or fintech
• 5+ years of leadership experience, managing and developing senior product talent
• Deep understanding of payments, remittances, payout networks, or money movement ecosystems
• Proven experience owning regional or multi-market product strategies in complex regulatory environments
• Strong background in agile product development, roadmap ownership, and stakeholder management
• Strategic mindset with the ability to balance long-term vision and near-term executionExcellent communication skills and executive presence
• Bachelor’s degree in business, engineering, or a related field (advanced degree preferred)
• Experience working across APAC markets is strongly preferred
• Demonstrated success driving platform modernization, scalability, or network expansion
• Comfortable operating in a matrixed, global organization

Why Western Union

We make financial services accessible to humans everywhere. More than moving money, we design easy-to-use digital and physical financial solutions that help customers move forward.

Just as we support our customers globally, we support our employees in building meaningful careers. You’ll have access to world-class development opportunities, competitive compensation, and the chance to make a real global impact.

Benefits Include

You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore Specific Benefits Include

• Paid Time Offs
• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

10-30-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.