DIRECTOR

l-global consultant pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

L-GLOBAL CONSULTANT PTE. LTD. in Singapore is seeking an experienced operations leader to guide cross-functional teams, shape policies and drive growth across markets. You will work closely with the CEO and department heads to align strategy with execution and deliver measurable results.

You will lead HR activities, oversee finances, and coach staff while steering self-media campaigns on Xiaohongshu, TikTok and Instagram, ensuring compliance and efficient operations across the organization.

Qualifications

• Extensive experience in managing accounts on Xiaohongshu, TikTok and Instagram.
• Strong leadership and team-building abilities.
• Proven ability to develop self-media strategies for clients.
• Excellent communication and cross-functional coordination.

Responsibilities

• Provide guidance to other employees and meet CEO expectations.
• Define and revise operating policies for the organization.
• Oversee HR to create job descriptions, hire staff, and train.
• Develop financial plans with department heads and ensure compliance.
• Collaborate with China HQ and other teams on marketing materials.
• Lead self-media campaigns across Xiaohongshu, TikTok and Instagram.
• Monitor costs, inventory, logistics and prevent losses.
• Prepare timely and accurate financial performance reports.

Skills

Team management

Leadership

Communication

Coordination

Data analysis

Strategic planning

Self-media strategy

Social media marketing

Xiaohongshu management

TikTok management

Instagram management

Tools

Xiaohongshu management

TikTok management

Instagram management

Job description

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company's operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company's future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.