Dining Room Supervisor & Guest Experience Lead

MARTINO AGENCY; Singapore; On-site; SGD 47,000 - 58,000; Full time

Job summary

Asa Restaurant in Singapore seeks a capable Restaurant Captain to oversee dining room operations, supervise and train staff, and manage reservations to deliver an exceptional dining experience. You will also handle guest concerns and collaborate with the kitchen to ensure timely service.

The role requires strong leadership, excellent communication, and a customer-focused approach, with responsibilities spanning service, training, cleanliness, and coordination with kitchen and suppliers.

Qualifications

• Experience supervising restaurant staff.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and coordinate the activities of the dining room staff.
• Ensure excellent customer service and address any guest concerns or complaints.
• Manage reservations and seating arrangements.
• Train and mentor new staff members.
• Assist with food and beverage service as needed.
• Maintain cleanliness and organization of the dining area.
• Collaborate with the kitchen staff to ensure timely and accurate service.
• Monitor inventory levels and assist with ordering supplies.

Skills

Leadership

Communication

Organizational skills

Customer service

Staff training

Job description

Asa Restaurant in Singapore seeks a capable Restaurant Captain to oversee dining room operations, supervise and train staff, and manage reservations to deliver an exceptional dining experience. You will also handle guest concerns and collaborate with the kitchen to ensure timely service.

The role requires strong leadership, excellent communication, and a customer-focused approach, with responsibilities spanning service, training, cleanliness, and coordination with kitchen and suppliers.