Digital Knowledge & Intranet Specialist / CBD / Contract

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 56,000 - 89,000; Part time

Job summary

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD invites applications for a Digital Knowledge & Intranet Specialist on a contract basis. You will support the Knowledge Management function by maintaining knowledge assets, repositories, workflows, and collaboration platforms to ensure accuracy and accessibility for staff.

You will administer intranet sites, manage document control, and support metadata, indexing, and reporting.

Qualifications

• Diploma in Knowledge Management, Information Management, Business Administration, Library/Information Science, Communications, IT or related field.
• Experience in knowledge management, document management, records administration, intranet administration, or office operations.
• Experience in maintaining document repositories, databases, trackers, or workflow management systems.
• Experience in administering SharePoint sites and Microsoft 365 applications.

Responsibilities

• Knowledge Base (Intranet) administration and maintenance including content updates, publishing schedules, archiving and metadata tagging.
• Document and Records Management including storage in correct repositories and lifecycle management.
• Workflow and Administrative Support such as publications registries, review workflows, trackers, and reporting.
• Generate periodic KM activity reports and statistics.

Skills

Attention to detail

Stakeholder management

Written and verbal communication

Multitasking

Self-motivation

Independent and collaborative work

Education

Diploma in Knowledge Management or related discipline

Tools

SharePoint

Microsoft 365

Power Automate

Power BI

OneDrive

Teams

Forms

Job description

Digital Knowledge & Intranet Specialist / CBD /Contract

Summary

Provide operational and administrative support for the company’s Knowledge Management function by ensuring that knowledge assets, repositories, workflows, and collaboration platforms are effectively maintained and administered.

Responsibilities:

1. Knowledge Base (Intranet)Administration and Maintenance

• Maintain and update intranet and knowledge repositories.
• Ensure content remains current, accurate, and properly organized.
• Manage publishing schedules and archive outdated information.
• Coordinate with content owners to review and refresh information periodically.
• Support metadata tagging, document classification, and content indexing.

2. Document and Records Management

• Maintain KM-related documents, policies, guidelines, templates, and reference materials.
• Ensure documents are stored in the correct repositories and remain accessible to staff.
• Monitor document review and expiry dates and follow up with document owners.
• Support version control and document lifecycle management processes.
• Assist with migration and consolidation of documents into centralized repositories.

3. Workflow and Administrative Support

Administer and maintain KM-related workflows and trackers, including:

• Publication and knowledge product registries and databases;
• Publication review and approval workflow, including monitoring the progress of knowledge products through all review stages;
• Office schedule trackers;
• Meeting and stakeholder engagement repositories;
• Internal submission forms, SharePoint lists, and automated workflows;
• Publication-related metadata and reporting, including authorship and contribution allocation records.
• Compile, maintain, and generate periodic reports and statistics related to KM activities and knowledge products.

Requirements

• Diploma in Knowledge Management, Information Management, Business Administration, Library and Information Science, Communications, Information Technology, or other related disciplines.

• Experience in knowledge management, document management, records administration, intranet administration, or office operations
• Experience in maintaining document repositories, databases, trackers, or workflow management systems
• Experience in administering SharePoint sites and Microsoft 365 applications

Technical Skills

• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Good working knowledge of Microsoft 365 applications, including SharePoint, Teams, Forms, and OneDrive.
• Familiarity with Power Automate, Power BI, or other workflow automation and reporting tools will be a plus
• Basic understanding of document management, records management, metadata, and information classification principles

Competencies

• Organizational and administrative skills with attention to detail.
• Good coordination and stakeholder management skills.
• Ability to manage multiple priorities and meet deadlines.
• Good written and verbal communication skills.
• Self-motivated, proactive, and able to provide timely support to internal stakeholders.
• Ability to work independently and collaboratively in a multicultural environment.
• Willingness to learn new technologies and systems.

Your Safety and Data Security Matter to Us

ManpowerGroup is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, [e-mail].

Please note that your response to this advertisement and subsequent communications with us will constitute informed consent to the collection, use, and disclosure of personal data by Manpower Singapore for recruitment and employment-related purposes, in compliance with the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit: https://www.manpower.com.sg/privacy-policy.

Abelene Marianne Kang | EA License No.: 02C3423 | Personnel RegNo.: R2089914