Digital Commerce Analyst — Path to Product Owner

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading digital commerce solutions provider in Singapore is seeking a Product Support Analyst to enhance and optimize digital platforms, including ticketing and payment solutions. This role involves ensuring timely delivery of features and effective issue resolution while liaising between business and technical stakeholders. Candidates should have 3–5 years of relevant experience and possess strong organizational and analytical skills. This position offers a clear growth pathway to a Product Owner role.

Qualifications

• 3–5 years of experience in product support, business analyst, or digital project role.
• Prior experience supporting digital commerce platforms.
• Hands-on experience with project timelines and delivery milestones.

Responsibilities

• Support delivery and optimization of digital commerce platforms.
• Ensure product features are delivered on time and issues resolved efficiently.
• Translate commercial requirements into executable work.

Skills

Strong organizational skills

Ability to manage multiple priorities

Comfortable working with stakeholders

Detail-oriented

Familiarity with Agile/Scrum

Job description

A leading digital commerce solutions provider in Singapore is seeking a Product Support Analyst to enhance and optimize digital platforms, including ticketing and payment solutions. This role involves ensuring timely delivery of features and effective issue resolution while liaising between business and technical stakeholders. Candidates should have 3–5 years of relevant experience and possess strong organizational and analytical skills. This position offers a clear growth pathway to a Product Owner role.