Digital Business Process Analyst

HRLinked Asia Search & Consultancy Pte Ltd; Singapore; On-site; SGD 56,000 - 67,000; Full time

Benefits offered by this job

Variable bonus

Job summary

HRLinked Asia Search & Consultancy Pte Ltd in Singapore seeks a Digital Business Process Analyst to bridge business goals with IT systems, mapping current workflows and designing rules for new digital tools including SAP platforms.

Join a team driving global business process rollout across sales subsidiaries in Southeast Asia, with emphasis on governance, readiness, and end-to-end testing to ensure smooth implementations.

Qualifications

• Degree in Business Administration or Business Informatics (or equivalent).
• Several years in the e-business/B2B sector.
• Experience with PMP/PRINCE2/Scrum is advantageous.
• Strong communication and facilitation skills for cross-stakeholder alignment.
• Proficiency in English (written and spoken).
• Experience with SAP tools (Commerce Cloud, CX or ERP) is a plus.
• Ability to operate in international/intercultural settings.

Responsibilities

• Lead process readiness and governance frameworks for rollout of global digital processes across sales subsidiaries.
• Manage Business Process Requirements for digital activities in Southeast Asia as blueprint for SAP Grow program rollout.
• Ensure global process alignment and standardization within governance structures.
• Support E2E user testing and training preparations for digital business projects.
• Continuously optimize global digital business processes and governance.

Skills

PM methodologies

Governance

Education

Bachelor's degree in Business Administration or Business Informatics

Tools

SAP Commerce Cloud

SAP CX

SAP ERP

Job description

• For a European MNC in electrical/ electronic supplies and manufacturing
• Salary up to 5500, Var Bonus
• Join a growing automation industry for career development

A Digital Business Process Analyst bridges the gap between company goals and IT systems. They map current work steps, find slow areas, and write clear rules for new digital tools like e-commerce platforms or ERP software.

Your Responsibilities:

• Lead process readiness and maintain governance frameworks to enable the rollout of global digital business processes across sales subsidiaries
• Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program
• Ensure global process alignment and standardization to governance structure
• Support in E2E user testing and training preparations for dig business projects
• Continuously optimize global dig business processes and frameworks

Your Profile:

• A degree in Business Administration, Business Informatics, or an equivalent qualification
• Several years of professional experience in the e-business sector, ideally in a B2B environment
• Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous
• Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach
• Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders
• Proficiency in English (written and spoken); additional languages are a plus
• Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus
• A proven ability to operate effectively in international and intercultural settings
• High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.