Digital Business Process Analyst

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 85,000 - 120,000; Full time

Benefits offered by this job

Performance Bonus

Job summary

Flintex Consulting Pte Ltd in Singapore seeks a Digital Business Process Analyst to bridge business goals and IT systems. You will map current steps, identify bottlenecks, and document governance for global digital processes across sales subsidiaries, including the SAP Grow program.

The role requires a business degree, several years in e-business (B2B preferred), and hands-on experience with project management methods (PMP/PRINCE2/Scrum).

Qualifications

• Degree in Business Administration, Business Informatics, or equivalent.
• Several years of professional experience in the e-business sector, ideally in a B2B environment.
• Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous.
• Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach.
• Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders.
• Proficiency in English (written and spoken); additional languages are a plus.
• Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus.
• A proven ability to operate effectively in international and intercultural settings.
• High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.

Responsibilities

• Lead process readiness and maintain governance frameworks to enable rollout of global digital business processes across sales subsidiaries.
• Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program.
• Ensure global process alignment and standardization to governance structure.
• Support in E2E user testing and training preparations for dig business projects.
• Continuously optimize global dig business processes and frameworks.

Skills

Project management

Stakeholder communication

Governance experience

Education

Bachelor’s degree in Business Administration or Business Informatics

Tools

SAP Commerce Cloud

SAP CX

ERP systems

Job description

Benefits

Performance Bonus

A Digital Business Process Analyst bridges the gap between company goals and IT systems. They map current work steps, find slow areas, and write clear rules for new digital tools like e-commerce platforms or ERP software.

About the job

Your Responsibilities:

• Lead process readiness and maintain governance frameworks to enable the rollout of global digital business processes across sales subsidiaries

• Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program

• Ensure global process alignment and standardization to governance structure

• Support in E2E user testing and training preparations for dig business projects

• Continuously optimize global dig business processes and frameworks

Your Profile:

• A degree in Business Administration, Business Informatics, or an equivalent qualification

• Several years of professional experience in the e-business sector, ideally in a B2B environment

• Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous

• Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach

• Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders

• Proficiency in English (written and spoken); additional languages are a plus

• Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus

• A proven ability to operate effectively in international and intercultural settings

• High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.

Working hours:

Mon to Fri 9am - 6pm