Digital Account Management Specialist

Clarivate Plc; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

Clarivate Plc in Singapore is seeking a Digital Account Management Specialist to join our SEA Sales Team to grow new business in Life Sciences and Healthcare. Hybrid, full-time role based in Singapore. You are a self-starter with excellent English, strong presentation skills, and the ability to work in a matrix environment.

Experience with Salesforce (SFDC) and MS Teams is preferred. Responsibilities include achieving sales targets, forecasting, managing quotes in Salesforce, and collaborating

Qualifications

• Self-starter who can generate ideas to grow business.
• Excellent English and presentation skills.
• Target-driven with ability to overachieve against plan.
• Strong sales, account management and leadership capabilities.
• Excellent organization and time management.

Responsibilities

• Achieve/exceed territory sales plan and new business targets.
• Forecast accurately to direct manager with monthly updates.
• Qualify and execute on new leads within Clarivate's sales cycle and CRM (Salesforce).
• Learn and deepen understanding of Clarivate Life Science products and services.
• Position against competitor products and services effectively.
• Share best practices in team meetings to boost collaboration and productivity.
• Maintain adequate call and MS Teams volumes as directed by Sales Management.
• Create/update account profiles, provide quotes, and book deals in Salesforce.com.
• Identify potential targets and contact lists within existing clients.
• Execute monthly/quarterly initiatives and integrated marketing campaigns.
• Coordinate with other functional teams to ensure smooth operations.

Skills

Self-starter

English proficiency

Target driven

Sales & account mgmt

Time management

SFDC knowledge

Relationship building

Adaptability

Sales experience (3-5 yrs)

Channel experience

English fluent

Curious & competitive

Energetic self-starter

Independence & teamwork

MS Teams & MS Office & Salesforce

Job description

We are looking for a Digital Account Management Specialist to join our SEA Sales Team based out of Singapore. This is an amazing opportunity to work in a growing region for Life Sciences and Healthcare. We offer excellent career development opportunities, and we would love to speak with you, if you are a self-starter who is not afraid of taking the initiative to find and grow new business.

About You

• A self-starter who is not afraid of taking the initiative and generating their own ideas on how to find and grow new business.
• Language Proficiency - Excellent in English, preferably also equipped with good presentation skills.
• Persistent and motivated to overachieve against target.
• Excellent sales, account management and leadership skills.
• Great organization and time management skills.
• General knowledge and understanding of utilizing SFDC.
• The ability to establish & cultivate strong internal & customer focused relationships and work seamlessly within a matrix managed environment.
• Desire to grow in your career and work in a fast-paced environment

It would be great if you also had . . .

• Minimum 3 - 5 years of sales experience in related industry.
• Experience working with end customers and local resellers & distributors.
• Fluency in both written & spoken English
• Curious, flexible and competitive
• Enthusiastic and energetic self-starter
• Ability to work independently and contribute in a team environment
• Proficiency in MS Teams, Salesforce.com, MS Word, PowerPoint, and Excel applications is preferred

What will you be doing in this role?

• To achieve/exceed territory sales plan by achieving the desired new business targets.
• Forecast accurately to your direct manager with constant communication throughout each month.
• Work efficiently with customers, qualify & execute on new leads and to comply with a per-defined Clarivate’s sales cycle process which includes the defined process of the CRM tool Salesforce.
• Be constantly learning and improving upon your understanding of the relevant set of Clarivate Life Science products and services that are sold to the user base.
• Ensure you have a strong understanding of competitor products and services and how we can successfully position ourselves against them.
• Actively participate in team meetings and events and share best practices of your customer, product and sales knowledge to enhance team collaboration, resource virtualization & productivity.
• Maintain adequate telephone and MS Teams meeting volumes as defined by Sales Management.
• Responsible for creating and updating account profiles, providing quotes and booking deals in Salesforce.com.
• Identify potential targets and contact lists for core job roles within existing clients.
• Execute on monthly, quarterly initiatives, integrated marketing campaigns for verticals, etc.
• Assume responsibility to establish & maintain effective communication & coordination with other functional team members.

Hours of Work

Full-time, permanent, Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.