Digital Account Management Specialist

Clarivate Analytics; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

Clarivate seeks a Digital Account Management Specialist for its SEA Sales Team in Singapore. You will drive new business and manage key accounts, leveraging Salesforce to track progress and maintain accurate forecasts.

The role requires strong English communication, presentation skills, and the ability to work in a matrix environment. A collaborative, self-starter attitude and a focus on growth are essential for success in this fast-paced setting.

Qualifications

• Minimum 3–5 years of sales experience in related industry.
• Self-starter who can generate ideas to grow new business.
• Excellent English, with good presentation skills.
• Strong sales, account management and leadership abilities.
• Proficient in SFDC (Salesforce) and MS Office tools.
• Able to build relationships in a matrix environment.

Responsibilities

• Achieve/exceed territory sales plan and new business targets.
• Forecast regularly to direct manager with monthly updates.
• Qualify leads and drive deals through Clarivate’s CRM (Salesforce).
• Learn product portfolio and stay updated on Life Sciences offerings.
• Maintain account profiles, provide quotes, and book deals in Salesforce.
• Coordinate with cross-functional teams to ensure customer success.
• Identify targets within existing clients and nurture relationships.
• Lead or participate in integrated marketing campaigns.

Skills

Sales experience

Account management

English fluency

Presentation skills

Relationship building

Team collaboration

Self-starter

Leadership

Time management

Tools

Salesforce.com

MS Teams

MS Word

PowerPoint

Excel

Job description

We are looking for a Digital Account Management Specialist to join our SEA Sales Team based out of Singapore. This is an amazing opportunity to work in a growing region for Life Sciences and Healthcare. We offer excellent career development opportunities, and we would love to speak with you, if you are a self-starter who is not afraid of taking the initiative to find and grow new business.

About You

• A self-starter who is not afraid of taking the initiative and generating their own ideas on how to find and grow new business.
• Language Proficiency - Excellent in English, preferably also equipped with good presentation skills.
• Persistent and motivated to overachieve against target.
• Excellent sales, account management and leadership skills.
• Great organization and time management skills.
• General knowledge and understanding of utilizing SFDC.
• The ability to establish & cultivate strong internal & customer focused relationships and work seamlessly within a matrix managed environment.
• Desire to grow in your career and work in a fast-paced environment
• It would be great if you also had . . .
• Minimum 3 - 5 years of sales experience in related industry.
• Experience working with end customers and local resellers & distributors.
• Fluency in both written & spoken English
• Curious, flexible and competitive
• Enthusiastic and energetic self-starter
• Ability to work independently and contribute in a team environment
• Proficiency in MS Teams, Salesforce.com, MS Word, PowerPoint, and Excel applications is preferred

What will you be doing in this role?

• To achieve/exceed territory sales plan by achieving the desired new business targets.
• Forecast accurately to your direct manager with constant communication throughout each month.
• Work efficiently with customers, qualify & execute on new leads and to comply with a per-defined Clarivate’s sales cycle process which includes the defined process of the CRM tool Salesforce.
• Be constantly learning and improving upon your understanding of the relevant set of Clarivate Life Science products and services that are sold to the user base.
• Ensure you have a strong understanding of competitor products and services and how we can successfully position ourselves against them.
• Actively participate in team meetings and events and share best practices of your customer, product and sales knowledge to enhance team collaboration, resource virtualization & productivity.
• Maintain adequate telephone and MS Teams meeting volumes as defined by Sales Management.
• Responsible for creating and updating account profiles, providing quotes and booking deals in Salesforce.com.
• Identify potential targets and contact lists for core job roles within existing clients.
• Execute on monthly, quarterly initiatives, integrated marketing campaigns for verticals, etc.
• Assume responsibility to establish & maintain effective communication & coordination with other functional team members.

Hours of Work

Full-time, permanent, Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.

For more information, please visit clarivate.com