Desktop Support Engineer (West area - Mini 1yr experience - Singaporean)

OPUS IT SERVICES PTE LTD; Singapore; In loco; SGD 27.000 - 36.000; Tempo pieno

Descrizione del lavoro

OPUS IT SERVICES PTE LTD is seeking a candidate for a 2-year contract (renewable) in the West area of Singapore. You will manage assets, provide desktop support, and coordinate with external vendors to ensure devices operate smoothly.

The role requires a Higher Nitec or Diploma in IT, 1–2 years of relevant experience, and proficiency in Word/Excel/Outlook. You must be able to work Monday to Friday, 8:30 am–6 pm, and be eligible for MSD security clearance.

Competenze

• Higher Nitec or Diploma in IT required.
• 1–2 years of experience in a similar IT support role.
• Proficiency in Microsoft Word, Excel and Outlook.

Mansioni

• Asset Management of Infrastructure and Computing Devices.
• Provide computer support services: troubleshooting, patching, configuration, testing and maintenance.
• Collaborate with 3rd party vendors.
• Provide training and orientation to users on how to use computing devices.
• Complete assigned tasks on time and to user satisfaction.
• Handle helpdesk duties.

Conoscenze

Communication skills

Proactiveness

Initiative

Multitasking

Problem solving

Customer service

Ability to work without supervision

Formazione

Higher Nitec in IT

Diploma in IT

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

Employment Type: 2-year contract (renewable)

Clearance: Able to clear MSD security clearance

Working Days/Hours: Mon-Fri, 8.30 am - 6 pm

Location: West area

Eligibility: Singaporean ONLY

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for any supported software and hardware.
• Work with 3rd parties vendors
• Provide Training, Coaching and Orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to the satisfaction of the users.
• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT-related qualification/Diploma in IT
• Fresh candidate with related IT Cert. can be considered, but must be proficient in Microsoft Words/ Excel/ Outlook.
• 1-2 years' experience in a similar capacity, Technical Skills, and experience supporting Computing Devices
• Computing Devices Platform Supported: Windows, iOS, and Android
• Professional competencies that include:
  • Ability to work without supervision
  • Good communication skills
  • Pro-activeness and Initiative
  • Ability to multitask
  • Good at problem solving
  • Customer service