Desktop Support Engineer (Up to $3,200, Contract)

ORIENTAL AVIATION INTERNATIONAL PTE LTD; Singapore; On-site; SGD 31,000 - 36,000; Full time

Benefits offered by this job

1-month completion bonus

Job summary

ORIENTAL AVIATION INTERNATIONAL PTE LTD is seeking an IT Helpdesk Technician at Changi Business Park, Singapore. The role covers desktop and peripheral troubleshooting, OS/hardware setup, and end-user support within a 1-year renewable contract.

The position requires 1–3 years of IT support experience, knowledge of Windows/macOS, and basic TCP/IP concepts. A Nitec/Diploma in IT or related field is preferred, with a 9-6 workday schedule.

Qualifications

• 1–3 years of desktop or IT support experience.
• Knowledge of Windows/macOS and Microsoft Office.
• Basic understanding of TCP/IP, DNS, and DHCP.

Responsibilities

• Resolve helpdesk tickets for hardware, software, and basic network issues.
• Troubleshoot desktops, laptops, printers, and peripherals.
• Install and configure hardware, operating systems, and applications.
• Set up network printers and user workstations.
• Perform system updates, patches, and antivirus checks.

Skills

Windows/macOS

Helpdesk support

TCP/IP basics

Education

Nitec/Diploma in IT or related field

Job description

Job details

• Salary: $2,800 - $3,200 per month

• 1-month completion bonus

• 1-year renewable contract

• Location: Changi Business Park

• Working hours:

  • Mon-Fri: 08:00-17:30 / 08:30-18:00

Responsibilities

• Resolve helpdesk tickets for hardware, software, and basic network issues

• Troubleshoot desktops, laptops, printers, and peripherals

• Install and configure hardware, operating systems, and applications

• Set up network printers and user workstations

• Perform system updates, patches, and antivirus checks

• Monitor performance and implement fixes to maintain system reliability

• Manage user accounts, access, and permissions

• Maintain IT asset inventory and documentation

• Support IT projects and provide basic end-user guidance

Requirements

• 1-3 years of desktop or IT support experience

• Knowledge of Windows/macOS and Microsoft Office

• Experience with desktop hardware and peripheral troubleshooting

• Basic understanding of TCP/IP, DNS, and DHCP

• Nitec/Diploma in IT or related field, or equivalent experience

This hiring is supported by NTUC's e2i.
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