Desktop Engineer

Success Human Resource Centre; Singapore; On-site; SGD 2,700 - 4,500; Full time

Job summary

Success Human Resource Centre Pte Ltd seeks a proactive Desktop Engineer to provide on-site IT support and troubleshoot issues across hardware, software, and network domains. You will coordinate with vendors and clients to ensure smooth operations.

The role requires a Diploma in a relevant discipline and 1–2 years of desktop support or IT helpdesk experience, with work at Ang Mo Kio (shuttle from Yio Chu Kang). Mon–Fri, 8:00–17:30, contract for 2 years with potential extension or conversion.

Qualifications

• Minimum Diploma in relevant discipline.
• Minimum 1–2 years of desktop support or IT helpdesk experience.

Responsibilities

• Provide on-site helpdesk support for end-users, troubleshooting network, hardware, software, and peripherals.
• Liaise with vendors, contractors, and clients to resolve IT-related issues and support project implementation.
• Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
• Maintain accurate documentation of issues, resolutions, and system changes/upgrade.
• Assist in IT projects such as system upgrades, office relocations, and new deployments.
• Ensure compliance with IT policies and procedures.
• Conduct Standard Client system setup, patching, configuration and troubleshooting
• Perform Active Directory domain and GPO system administration
• Perform IT Assets management, IT procurement administration, and maintenance contract management.
• Conduct end user training / briefing

Skills

Basic networking knowledge

Desktop support

IT helpdesk

Education

Diploma in relevant discipline

Tools

Active Directory

GPO

IT Asset management

Job description

Monthly Salary: Up to $4,500 + PB + Annual Increment

• 2 years contract (with chance of extension or conversion to perm)
• Up to $4,500 + PB + Annual Increment
• Mon – Fri: 8am - 5.30pm
• Ang Mo Kio (Shuttle Service provided from Yio Chu Kang MRT)

Job Responsibilities:

We are seeking a proactive and service-oriented Desktop Engineer to join our IT support team. The ideal candidate will provide on-site helpdesk support, troubleshoot technical issues, and coordinate with vendors, contractors, and clients to ensure smooth IT operations. This role requires a strong foundation in IT support, basic networking knowledge, and a willingness to learn and work independently.

• Provide on-site helpdesk support for end-users, including troubleshooting network, hardware, software, and peripheral issues.
• Liaise with vendors, contractors, and clients to resolve IT-related issues and support project implementation.
• Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
• Maintain accurate documentation of issues, resolutions, and system changes/upgrade
• Assist in IT projects such as system upgrades, office relocations, and new deployments.
• Ensure compliance with IT policies and procedures.
• Conduct Standard Client system setup, patching, configuration and troubleshooting
• Perform Active Directory domain and GPO system administration
• Perform IT Assets management, IT procurement administration, and maintenance contract management.
• Conduct end user training / briefing

Period:

• 2 years contract (with chance of extension or conversion to perm based on performance and headcount needs)

Location:

• Ang Mo Kio (Shuttle Service provided from Yio Chu Kang MRT)

Working hours:

• Mon – Fri: 8am - 5.30pm
• Up to $4,500 + PB + Annual Increment

Job Requirements:

• Minimum Diploma in relevant discipline
• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd(EA License Number:97C4832)