Desktop Support

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking a dedicated Desktop Support professional to maintain end-user devices and resolve hardware/software issues in our office. You will provide onsite assistance, configure equipment, and help keep systems secure.

Candidates should have at least 1 year of IT support experience, strong Windows/Mac OS knowledge, solid problem-solving, and good communication. A proactive team player attitude is essential.

Qualifications

• Minimum 1 year of experience in desktop or IT support.
• Strong knowledge of Windows/Mac OS environments.
• Excellent problem-solving skills and attention to detail.
• Effective communication with users at all levels.
• Ability to prioritize tasks in a fast-paced setting.
• Team player with a proactive attitude.

Responsibilities

• Troubleshoot hardware and software issues on desktops, laptops, and peripherals
• Install, configure, and maintain computer equipment and systems
• Provide timely technical support to end-users onsite
• Ensure security protocols are followed for all devices
• Document issues and resolutions accurately
• Collaborate with IT teams for escalated problems

Skills

Desktop support

Windows/Mac OS

Problem solving

Communication

Prioritize tasks

Team player

Job description

We are looking for a dedicated and resourceful Desktop Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software, ensuring seamless operations in the office environment.

What You'll Do:

• Troubleshoot hardware and software issues on desktops, laptops, and peripherals
• Install, configure, and maintain computer equipment and systems
• Provide timely technical support to end-users onsite
• Ensure security protocols are followed for all devices
• Document issues and resolutions accurately
• Collaborate with IT teams for escalated problems

What We're Looking For:

• Minimum 1 year of experience in desktop or IT support
• Strong knowledge of Windows/Mac OS environments
• Excellent problem-solving skills and attention to detail
• Effective communication with users at all levels
• Ability to prioritize tasks in a fast-paced setting
• Team player with a proactive attitude