Desktop Engineer L1: IT Ops & AI/Automation

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an IT Support Associate to assist walk-in customers and manage day-to-day IT operations, including PC imaging, software and hardware installation, and issue troubleshooting.

You will create and maintain documentation of IT systems and processes, participate in team meetings, and help plan IT projects. Basic automation/AI tasks and scripting knowledge are a plus.

Qualifications

• Diploma in IT with at least 1 year of experience.
• Good knowledge of IT operations support.
• Basic networking and media service knowledge.
• Ability to work both independently and in a team.
• Knowledge of Python scripting is an added advantage.

Responsibilities

• Support walk-in customers and provide day-to-day IT operations support.
• Imaging PCs, installing software/hardware, troubleshooting issues and enforcing security procedures.
• Create and maintain documentation of IT systems and processes.
• Participate in team meetings and collaborate with other departments as needed.
• Assist in planning and executing IT projects or activities.
• Research new technologies and provide recommendations for improvement.
• Able to perform Automation and AI related tasks.

Skills

IT Operations

Networking & Media services

Teamwork

Automation & AI

Python scripting

Education

Diploma in IT

Job description

PERSOL SINGAPORE PTE. LTD. is seeking an IT Support Associate to assist walk-in customers and manage day-to-day IT operations, including PC imaging, software and hardware installation, and issue troubleshooting.

You will create and maintain documentation of IT systems and processes, participate in team meetings, and help plan IT projects. Basic automation/AI tasks and scripting knowledge are a plus.