Senior IT Engineer (L2) — Hands-on IT Operations

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 43,000 - 72,000; Full time

Job summary

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a hands-on Senior IT Engineer to support daily IT operations, troubleshoot issues and maintain IT infrastructure at our Commonwealth Drive office.

The role requires strong L2 IT Support experience, problem-solving mindset and ownership of IT operations, including AD, network services, and security basics. You will work closely with users and coordinate with external vendors as needed.

Qualifications

• Diploma/Degree in IT, Computer Science or related field.
• Experience in IT Support, Helpdesk or IT Infrastructure.
• Knowledge of Windows, TCP/IP, DHCP, DNS, LAN & Wi-Fi, hardware and printer troubleshooting, Microsoft 365, and basic IT security.
• Sophos Firewall experience.
• Relevant IT certifications are a plus.

Responsibilities

• Provide L2 technical support for hardware, software, network and IT issues.
• Troubleshoot desktops, laptops, printers and other IT equipment.
• Manage Active Directory user accounts, passwords and permissions.
• Coordinate with external IT vendors for procurement and support.
• Maintain IT documentation and system records.

Skills

L2 IT Support

Active Directory

TCP/IP

Printer Troubleshooting

Microsoft 365

Education

Diploma/Degree in IT

Tools

Sophos Firewall

Active Directory Tools

Windows Admin Tools

Job description

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a hands-on Senior IT Engineer to support daily IT operations, troubleshoot issues and maintain IT infrastructure at our Commonwealth Drive office.

The role requires strong L2 IT Support experience, problem-solving mindset and ownership of IT operations, including AD, network services, and security basics. You will work closely with users and coordinate with external vendors as needed.