Deputy Lead, Infrastructure Cyber Tech Support

OCBC Group; Singapore; Vor Ort; SGD 150.000 - 210.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Flexible benefits package

Community initiatives

Professional development opportunities

Wellbeing and growth support

Zusammenfassung

OCBC Group is seeking an experienced Deputy Lead for Infrastructure Cyber Technology Support in Singapore. You will support run-the-bank cybersecurity platforms across endpoints, servers, networks, and data protection, coordinating prerequisites, resources, testing, and readiness for new capabilities including CDR 5.0 initiatives.

You will lead day-to-day operations, monitor metrics, manage incidents and changes, and supervise the team to ensure service availability and compliant governance

Qualifikationen

• 8+ years in infrastructure operations, technology service management or cybersecurity support.
• Hands-on experience with enterprise cybersecurity platforms and their infrastructure dependencies.
• Strong capability in monitoring, troubleshooting, and reporting to drive service outcomes.
• Experience coordinating cross‑functional teams, vendors, and stakeholders during incidents or upgrades.

Aufgaben

• Support the Infra CTS Lead in day-to-day operational support of cybersecurity platforms and infrastructure.
• Coordinate work allocation, priorities, reviews, escalations, and actions across the Infra CTS team.
• Monitor service performance against SLAs and availability targets; drive remediation or escalation.
• Support incident, problem, change, capacity, and continuity processes and record-keeping.
• Coordinate deployment and validation of security configurations and policy changes with evidence and testing.
• Act as senior escalation point for L1/L2 cyber technology support and liaise with security engineering teams.

Kenntnisse

Infrastructure operations

Cybersecurity platforms

Service management

Incident management

Team supervision

Stakeholder coordination

Jobbeschreibung

OCBC Group is seeking an experienced Deputy Lead for Infrastructure Cyber Technology Support in Singapore. You will support run-the-bank cybersecurity platforms across endpoints, servers, networks, and data protection, coordinating prerequisites, resources, testing, and readiness for new capabilities including CDR 5.0 initiatives.

You will lead day-to-day operations, monitor metrics, manage incidents and changes, and supervise the team to ensure service availability and compliant governance