Dental Receptionist / Patient Care Coordinator

Tender Dental Care; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Tender Dental Care Pte. Ltd.

in Singapore is opening a new front desk team and seeks a warm, organised Dental Receptionist / Patient Care Coordinator to welcome patients and keep the reception running smoothly. You will register patients, manage appointments and reminders by phone, WhatsApp and email; process payments and support clinic administration; explain clinic processes and coordinate with clinicians to keep patients informed.

Qualifications

• A caring, professional manner and clear communication.
• Reliability, attention to detail and the ability to stay calm when busy.
• Confidence using computers and willingness to learn clinic software.
• Reception, healthcare, hospitality or customer-service experience is helpful; dental experience is an advantage, but applicants keen to learn are welcome.
• Availability for a roster that includes weekend and evening sessions.

Responsibilities

• Welcome and register patients, and keep patient details accurate.
• Manage appointments, reminders and enquiries by phone, WhatsApp and email.
• Process payments, assist with daily reconciliation and support clinic administration.
• Explain appointment arrangements and clinic processes, referring clinical questions to the dentist.
• Coordinate with the clinical team so patients are kept informed and appointments run smoothly.
• Maintain an organised reception area and protect patient confidentiality.
• Assist with clinic opening and closing routines.

Skills

Warm personality

Clear communication

Reliability

Attention to detail

Calm under pressure

Computer skills

Customer service

Dental experience helpful

Clinic software

Tools

Clinic software

Job description

DENTAL RECEPTIONIST / PATIENT CARE COORDINATOR

Join the opening team at Tender Dental Care, Potong Pasir.

THE ROLE

We are looking for a warm, organised and dependable receptionist to help patients feel welcome and keep our front desk running smoothly.

RESPONSIBILITIES

• Welcome and register patients, and keep patient details accurate.
• Manage appointments, reminders and enquiries by phone, WhatsApp and email.
• Process payments, assist with daily reconciliation and support clinic administration.
• Explain appointment arrangements and clinic processes, referring clinical questions to the dentist.
• Coordinate with the clinical team so patients are kept informed and appointments run smoothly.
• Maintain an organised reception area and protect patient confidentiality.
• Assist with clinic opening and closing routines.

WHO WE ARE LOOKING FOR

• A caring, professional manner and clear communication.
• Reliability, attention to detail and the ability to stay calm when busy.
• Confidence using computers and willingness to learn clinic software.
• Reception, healthcare, hospitality or customer-service experience is helpful. Dental experience is an advantage; applicants keen to learn are welcome.
• Availability for a roster that includes weekend and evening sessions.

WORKING ARRANGEMENTS

• Full-time, permanent position.
• Planned full-time schedule: 44 hours per week on a roster. The detailed schedule will be discussed at interview and confirmed before appointment.
• Target start: mid-November 2026; exact commencement date by agreement.
• Salary based on relevant experience and responsibilities.
• Training in clinic systems and workflows will be provided.

LOCATION

2 Tai Thong Crescent, #01-18, The Venue Shoppes, Singapore 347836 (Potong Pasir).

If you enjoy helping people and would like to help shape a new clinic from the beginning, we would be glad to hear from you.