Dental Receptionist & Clinic Admin - Patient Experience

THE RECRUITMENT SOLUTION PTE. LTD.; Singapore; On-site; SGD 27,000 - 33,000; Full time

Job summary

The Recruitment Solution Pte. Ltd. is seeking a Dental Receptionist / Clinic Administrator for a Bedok clinic. You will handle patient registration, appointment scheduling, payments, and support daily administrative tasks to ensure smooth clinic operations.

Ideal candidates have experience in reception, administration, or customer service, with healthcare exposure and the ability to learn clinic software quickly. This full-time role is based in Bedok with a 5-day (or 5.5-day) work week.

Qualifications

• Experience in reception, administration, or customer service.
• Previous dental or healthcare experience helpful to understand clinic operations.
• Ability to quickly learn new software and digital systems.

Responsibilities

• Greet and assist patients at the reception counter to create a welcoming environment.
• Register patients and manage appointment scheduling for smooth workflow.
• Respond to phone calls, WhatsApp messages, and patient inquiries promptly.
• Coordinate appointment times between patients and dentists to optimize efficiency.
• Process payments and issue receipts accurately for transactions.
• Maintain and update patient records with attention to detail.
• Operate clinic management software and digital systems to support operations.
• Send appointment reminders and follow up with patients to reduce no-shows.
• Support the clinic team with general administrative duties and maintain a tidy reception area.

Skills

Reception experience

Customer service

Healthcare familiarity

Software onboarding

Job description

The Recruitment Solution Pte. Ltd. is seeking a Dental Receptionist / Clinic Administrator for a Bedok clinic. You will handle patient registration, appointment scheduling, payments, and support daily administrative tasks to ensure smooth clinic operations.

Ideal candidates have experience in reception, administration, or customer service, with healthcare exposure and the ability to learn clinic software quickly. This full-time role is based in Bedok with a 5-day (or 5.5-day) work week.