Dental Receptionist / Clinic Administrator

THE RECRUITMENT SOLUTION PTE. LTD.; Singapore; On-site; SGD 27,000 - 33,000; Full time

Job summary

The Recruitment Solution Pte. Ltd. is seeking a Dental Receptionist / Clinic Administrator for a Bedok clinic. You will handle patient registration, appointment scheduling, payments, and support daily administrative tasks to ensure smooth clinic operations.

Ideal candidates have experience in reception, administration, or customer service, with healthcare exposure and the ability to learn clinic software quickly. This full-time role is based in Bedok with a 5-day (or 5.5-day) work week.

Qualifications

• Experience in reception, administration, or customer service.
• Previous dental or healthcare experience helpful to understand clinic operations.
• Ability to quickly learn new software and digital systems.

Responsibilities

• Greet and assist patients at the reception counter to create a welcoming environment.
• Register patients and manage appointment scheduling for smooth workflow.
• Respond to phone calls, WhatsApp messages, and patient inquiries promptly.
• Coordinate appointment times between patients and dentists to optimize efficiency.
• Process payments and issue receipts accurately for transactions.
• Maintain and update patient records with attention to detail.
• Operate clinic management software and digital systems to support operations.
• Send appointment reminders and follow up with patients to reduce no-shows.
• Support the clinic team with general administrative duties and maintain a tidy reception area.

Skills

Reception experience

Customer service

Healthcare familiarity

Software onboarding

Job description

Dental Receptionist / Clinic Administrator

Job Summary

You will provide excellent patient service and ensure smooth daily operations at a dental clinic in Bedok by managing patient registration, coordinating appointments, handling payments, and supporting administrative tasks.

Responsibilities

• Greet and assist patients at the reception counter to ensure a welcoming experience
• Register patients and accurately manage appointment scheduling to optimize clinic workflow
• Respond promptly to phone calls, WhatsApp messages, and patient enquiries to maintain clear communication
• Coordinate appointment times between patients and dentists to maximize efficiency
• Process payments and issue receipts accurately to support financial transactions
• Maintain and update patient records with attention to detail to ensure data accuracy
• Operate clinic management software and digital systems to support clinic functions
• Send appointment reminders and follow up with patients to reduce no-shows
• Support the clinic team with general administrative and operational duties to maintain smooth clinic operations
• Maintain a professional and organized reception area to create a positive environment

Preferred competencies and qualifications

• Experience in reception, administration, or customer service to enhance patient interactions
• Previous dental or healthcare experience to better understand clinic operations
• Ability to quickly learn new software and digital systems to adapt to clinic technology

Other Information

Working Arrangement

• Full-time position
• 5-day or 5.5-day work week
• Monday to Friday
• Located in Bedok

Salary

• $2,400-$3,000 per month, depending on relevant experience