Dental Front Desk

Mysmile Dental; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

Structured on-the-job training

Supportive team environment

Exposure to a professional dental-prac

Opportunities to learn dental patient-

Career growth opportunities

Job summary

Mysmile Dental is seeking a Dental Front Desk / Patient Service Executive to join our clinic team. This role suits those who enjoy patient interaction, are organized, and eager to develop in a professional healthcare setting.

No prior dental experience is required as training will be provided, with on-the-job coaching and career growth opportunities.

Qualifications

• Basic computer literacy and familiarity with appointment systems, WhatsApp, and email.
• Strong communication and interpersonal skills.
• Pleasant, patient-oriented, service-driven attitude.
• Ability to multitask and stay calm in a busy clinic.
• Punctual, responsible, and eager to learn.
• Experience in dental/healthcare or customer service is an advantage.
• Applicants without dental experience are welcome to apply.

Responsibilities

• Register patients and assist with patient check-in and check-out.
• Manage appointment bookings, rescheduling, and patient reminders.
• Attend to phone calls, WhatsApp messages, and walk-in enquiries professionally.
• Assist patients with enquiries on treatments, fees, payments, and clinic policies.
• Provide basic financial counselling and support payment-related matters.
• Perform accurate data entry and maintain patient records.
• Support day-to-day clinic operations and help maintain a clean and organised reception area.
• Assist with general administrative duties and other ad-hoc tasks when required.
• Work rotating shifts, including nights and/or weekends, based on clinic roster.

Skills

Communication

Interpersonal skills

Multitasking

Calm under pressure

Punctuality

Customer service mindset

Tools

Appointment system

WhatsApp

Email

Job description

Dental Front Desk / Patient Service Executive

MySmile Dental Group is looking for a responsible and service-oriented Dental Receptionist / Patient Service Executive to join our dental clinic team.

The role is suitable for candidates who enjoy interacting with patients, are organised, and are keen to develop their skills in a professional healthcare environment. Candidates without prior dental experience are welcome to apply, as training will be provided.

Job Responsibilities

• Register patients and assist with patient check-in and check-out
• Manage appointment booking, rescheduling, and patient reminders
• Attend to phone calls, WhatsApp messages, and walk-in enquiries professionally
• Assist patients with enquiries on treatments, fees, payments, and clinic policies
• Provide basic financial counselling and support payment-related matters
• Perform accurate data entry and maintain patient records
• Support day-to-day clinic operations and help maintain a clean and organised reception area
• Assist with general administrative duties and other ad-hoc tasks when required
• Work rotating shifts, including nights and/or weekends, based on clinic roster

Job Requirements

• Basic computer literacy, including use of appointment systems, WhatsApp, and email
• Good communication and interpersonal skills
• Pleasant, patient-oriented, and service-driven attitude
• Able to multitask and remain calm in a busy clinic environment
• Responsible, punctual, and willing to learn
• Prior experience in a dental, healthcare, or customer service role will be an advantage
• Candidates without prior dental experience are welcome to apply

What We Offer

• Structured on-the-job training
• Supportive team environment
• Exposure to a professional dental practice setting
• Opportunities to learn dental knowledge, patient communication, and clinic operations
• Skills development and career growth opportunities for suitable candidates