Front Desk/ Dental Assistant

EASTERN DENTAL CENTRE PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

EASTERN DENTAL CENTRE PTE. LTD. is looking for a dental assistant/front desk staff to support clinicians, manage appointments, and provide excellent patient care in a clinic setting.

The role involves front-desk duties, assisting with dental procedures, infection control, and reporting to management. Training is provided; travel between clinics may be required.

Qualifications

• Experience using Google Drive and Clinic Assist.
• Good written and verbal communication skills.
• Professional appearance and attitude.

Responsibilities

• Answering phones and enquiries; booking appointments; cashiering; submitting claims; scanning documents.
• Daily/weekly/monthly reporting to management.
• Assisting dentists in managing clinical treatment of patients.
• Preparing patients for dental work and providing patient care.
• Infection control: sterilizing, disinfecting, setting up trays, preparing materials and assisting with procedures.
• Recording treatment information in patient records.
• Exposing dental x-rays for diagnostics.
• Providing postoperative instructions as directed by dentists.
• Upkeep of dental equipment and facilities; inventory management.
• Assisting with impressions and study casts.
• Liaising with suppliers and ordering dental supplies.
• Fabricating temporary restorations and impressions from preliminary models.
• Other ad-hoc duties.

Skills

Communication

Teamwork

Patient care

Computer literacy

Verbal communication

Tools

Clinic Assist

Google Drive

Job description

Job Responsibilities:

• Counter duties such as booking of appointments, answering phone calls and enquiries, cashiering, submission of claims, scanning of documents
• Daily, weekly and monthly reporting to management
• Assisting dentists in managing the clinical treatment of patients
• Preparing patients for dental work and providing excellent patient care
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials and assisting with dental procedures
• Recording treatment information in patient records
• Exposing dental x-rays from dental diagnostics
• Providing postoperative instructions as directed by the dentists
• Upkeep and maintain dental equipment, facilities and facade
• Forming preliminary impressions for study casts and occlusal registrations for mounting study casts
• Ordering dental supplies and maintaining dental equipment inventory
• Receiving and recording dental supplies, liaison with suppliers
• Fabricating temporary restorations and custom impressions from preliminary impressions
• Other ad-hoc duties

Job Requirements:

• Experience in using computer such as Google Drive and software such as Clinic Assist
• Good written and verbal communication skills
• Possess professional appearance and attitude
• Able to provide excellent patient care and is patient
• Able to work as a team and individually at the same time
• Experience/ Non-experienced, on-the-job training provided
• Able to travel between clinics