Dental Front Desk & Patient Experience Specialist

MYSMILE DENTAL PTE. LTD.; Singapore; Sur place; SGD 25 000 - 36 000; Plein temps

Résumé du poste

MYSMILE DENTAL PTE. LTD. is hiring a Dental Front Desk / Patient Service Executive to join our clinic team.

The role suits individuals who enjoy interacting with patients, are well-organised, and eager to develop professional healthcare skills. No prior dental experience is required as training will be provided. Responsibilities include patient registration, appointment management, and delivering excellent service in a busy clinic environment.

Qualifications

• Basic computer literacy with appointment systems, WhatsApp, and email.
• Good communication and interpersonal skills.
• Pleasant, patient-oriented and service-driven attitude.
• Able to multitask and stay calm in a busy clinic.
• Responsible, punctual, and eager to learn.
• Experience in dental/healthcare or customer service is an advantage.
• Candidates without dental experience are welcome to apply.

Responsabilités

• Register patients and assist with check-in and check-out.
• Manage appointment booking, rescheduling, and reminders.
• Handle phone, WhatsApp, and walk-in enquiries professionally.
• Assist with enquiries on treatments, fees, payments, and clinic policies.
• Provide basic financial counselling and payment support.
• Data entry and keep patient records accurate.
• Support day-to-day clinic operations and keep reception area clean.
• Assist with general admin and ad-hoc tasks.
• Work rotating shifts, including nights and/or weekends.

Connaissances

Communication

Interpersonal skills

Customer service

Multitasking

Punctuality

Outils

Appointment system

WhatsApp

Email

Description du poste

MYSMILE DENTAL PTE. LTD. is hiring a Dental Front Desk / Patient Service Executive to join our clinic team.

The role suits individuals who enjoy interacting with patients, are well-organised, and eager to develop professional healthcare skills. No prior dental experience is required as training will be provided. Responsibilities include patient registration, appointment management, and delivering excellent service in a busy clinic environment.