Delivery Driver cum Retail Operations Assistant

BRIGHT VISION CAREER CONSULTANT; Singapore; On-site; SGD 38,000 - 70,000; Full time

Job summary

BRIGHT VISION CAREER CONSULTANT is seeking a Restaurant Manager in Singapore to oversee daily operations, ensure safety and compliance, and deliver exceptional customer service. You will manage inventories, budgets, and staff while coordinating reservations and marketing efforts to drive profitability.

The role requires strong leadership, operational expertise, and a hands-on approach to improving dining experiences through effective team management and process improvements.

Qualifications

• Experience in managing a restaurant or F&B operations.
• Strong customer service orientation and communication skills.
• Ability to manage budgets, costs, and profitability.
• Proven leadership of restaurant staff and scheduling.

Responsibilities

• Ensure health and safety protocols are adhered to.
• Keep meticulous records of income and expenses.
• Order ingredients in correct quantities for kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Ensure compliance with licensing, hygiene and health and safety legislation.
• Promote and market the business.
• Oversee stock levels and ordering of supplies.
• Handle customer enquiries and complaints.
• Take reservations.
• Greet and advise customers.
• Problem solving.
• Prepare and present staffing/sales reports.
• Keep statistical and financial records.
• Assess and improve profitability.
• Liaise with customers, employees, suppliers, licensing authorities and sales reps.
• Make improvements to running of the business and develop the restaurant.
• Coordinate daily restaurant management operations.
• Deliver superior food and beverage service and maximize customer satisfaction.
• Respond to restaurant customer complaints efficiently and accurately.

Skills

Customer service

Operations management

Budgeting

Staff leadership

Job description

• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the restaurant.
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints