Datacenter Desktop & Server Support Engineer

UST Global; Singapore; Presencial; SGD 50.000 - 70.000; Jornada completa

Descripción de la vacante

UST Global is seeking an IT deskside and technical support specialist to manage PC, server, and network tasks across data center and office environments in Singapore. You will handle hardware troubleshooting, cabling, and vendor coordination, while supporting remote users beyond Singapore.

The role requires hands-on experience with servers, Windows OS, Active Directory, and enterprise IT tools, with willingness to work outside normal hours for maintenance windows.

Formación

• Hands‑on experience in deskside support and technical support for PCs, servers, and network devices.
• Ability to handle hardware troubleshooting and break/fix tasks, especially for servers and network infrastructure.
• Familiarity with data center operations, including rack mounting/unmounting, cabling, and vendor coordination.
• Knowledge of network LAN troubleshooting, data backup/restoration, and basic server/network fundamentals.

Responsabilidades

• Setup and configuration of PCs, peripherals, and servers.
• Pre‑installation of baseline configurations and OS patching.
• Escort vendors into secure areas like data centers.
• Cable laying, racking/unracking, and decommissioning of hardware.
• Support remote users outside of Singapore.

Conocimientos

Deskside support

Technical support

LAN troubleshooting

Data backup/restoration

Server hardware

Network hardware

Herramientas

Active Directory

SCCM

BitLocker

BeyondTrust

Antivirus

CrashPlan

MDM

GlobalProtect VPN

Entrust

Webex

Descripción del empleo

UST Global is seeking an IT deskside and technical support specialist to manage PC, server, and network tasks across data center and office environments in Singapore. You will handle hardware troubleshooting, cabling, and vendor coordination, while supporting remote users beyond Singapore.

The role requires hands-on experience with servers, Windows OS, Active Directory, and enterprise IT tools, with willingness to work outside normal hours for maintenance windows.