Data Center & Desktop Support Engineer (Remote & After-Hours)

UST GLOBAL (SINGAPORE) PTE. LIMITED

Singapore

On-site

SGD 42,000 - 65,000

Full time

7 days ago
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Job summary

UST GLOBAL (SINGAPORE) PTE. LIMITED is seeking an IT professional to provide deskside and technical support for PCs, servers, and network devices across Singapore's sites, including co-location facilities and data centers.

The role involves hardware troubleshooting, acting as a liaison with vendors, and ensuring baseline configurations and OS patches are installed. You will work with regional and global IT teams, support remote users outside Singapore, and handle tasks from server to network to

Qualifications

  • Hands-on deskside and technical support for PCs, servers, and network devices.
  • Hardware troubleshooting and break/fix for servers and network infrastructure.
  • Familiarity with data center operations including rack mounting and cabling.
  • Knowledge of network LAN troubleshooting and data backup/restoration.
  • Ability to liaise with regional/global IT teams and vendors.

Responsibilities

  • Setup and configuration of PCs, peripherals, and servers.
  • Pre-install baseline configurations and OS patching.
  • Escort vendors into secure areas like data centers.
  • Cable laying, racking/unracking, and decommissioning hardware.
  • Support remote users outside Singapore.
  • Liaise with regional and global IT teams.

Skills

Deskside support
Technical support
Hardware troubleshooting
Data center operations
LAN troubleshooting
Data backup/restoration
Remote user support
Vendor coordination

Tools

Active Directory
SCCM
BitLocker
BeyondTrust
Antivirus
CrashPlan
MDM
GlobalProtect VPN
Entrust
Webex
Office 2019
Windows 10/11

Job description

UST GLOBAL (SINGAPORE) PTE. LIMITED is seeking an IT professional to provide deskside and technical support for PCs, servers, and network devices across Singapore's sites, including co-location facilities and data centers.

The role involves hardware troubleshooting, acting as a liaison with vendors, and ensuring baseline configurations and OS patches are installed. You will work with regional and global IT teams, support remote users outside Singapore, and handle tasks from server to network to

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