Data Center Operations & Security Engineer

RAPID SYSTEMZ PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

RAPID SYSTEMZ PTE. LTD. in Singapore seeks a Data Centre Operations Associate to cover a 12-hour shift cycle (3 on / 3 off) across a 2-week rotation. You will monitor data centre systems, manage incidents, control access, and document hardware movements in a secure environment.

The role requires a Diploma or below, basic IT infra knowledge, and proficiency with MS Office. Ability to follow SOPs and security procedures without close supervision is essential.

Qualifications

• Diploma or below (Nitec/technical diploma in IT, Computer Engineering, or related discipline preferred).
• Basic understanding of data centre operations, IT infrastructure, and common hardware (servers, network equipment, racks, cabling).
• Good working knowledge of Microsoft Office applications (Excel, Word, Outlook).
• Ability to follow SOPs, escalation procedures, and security requirements without close supervision.

Responsibilities

• Monitor data centre monitoring systems for alerts, alarms, and abnormal conditions.
• Identify issues and raise incident tickets per procedures.
• Escalate alerts to SMEs or support teams when needed.
• Track incident tickets from reporting to resolution and closure.
• Maintain records of incidents, actions, escalations, and status updates.
• Verify authorised access for visitors, contractors, and vendors.

Skills

Data centre operations

SOP adherence

Security awareness

IT infrastructure basics

Education

Diploma or below

Tools

MS Office

Office suite

Job description

RAPID SYSTEMZ PTE. LTD. in Singapore seeks a Data Centre Operations Associate to cover a 12-hour shift cycle (3 on / 3 off) across a 2-week rotation. You will monitor data centre systems, manage incidents, control access, and document hardware movements in a secure environment.

The role requires a Diploma or below, basic IT infra knowledge, and proficiency with MS Office. Ability to follow SOPs and security procedures without close supervision is essential.