Data Centre Operations Engineer - 3-on/3-off Shift

Rapid Systemz Pte Ltd; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

Rapid Systemz Pte Ltd is seeking a shift-based data centre operator to monitor IT infrastructure and ensure continuous uptime. You will handle alerts, incidents, and escalation with SMEs, while maintaining accurate incident records and asset inventory.

The role requires a diploma or below with knowledge of data centre operations and proficiency in Microsoft Office. You will follow SOPs and security procedures under minimal supervision.

Qualifications

• Diploma or below (Nitec/technical diploma in IT/related) preferred.
• Basic understanding of data centre operations and IT hardware.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Ability to follow SOPs and escalation procedures without close supervision.

Responsibilities

• Monitor data centre monitoring systems for alerts, alarms, and abnormal conditions.
• Identify issues and raise incident tickets per procedures.
• Escalate technical alerts to SMEs or support teams.
• Track incident tickets from report to resolution and closure.
• Maintain records of incidents, actions taken, escalations, and status updates.
• Register equipment movement and perform hardware inventory checks.

Skills

Data centre operations

IT infrastructure

Attention to detail

Education

Diploma or below (Nitec/technical diploma in IT/related)

Tools

Microsoft Office

Job description

Rapid Systemz Pte Ltd is seeking a shift-based data centre operator to monitor IT infrastructure and ensure continuous uptime. You will handle alerts, incidents, and escalation with SMEs, while maintaining accurate incident records and asset inventory.

The role requires a diploma or below with knowledge of data centre operations and proficiency in Microsoft Office. You will follow SOPs and security procedures under minimal supervision.