Data Center Operations & Media Support Technician

Xcellink Pte Ltd; Singapore; On-site; SGD 2,200 - 3,000; Full time

Benefits offered by this job

Shift allowance

Performance bonus

Job summary

Xcellink Pte Ltd is seeking an on-site DC Hands and Eyes to support a mission-critical data center environment in Singapore. You will manage media, validate devices, support security and assist remote engineers with troubleshooting and recovery tasks.

Responsibilities include physical media handling, security procedures, basic IT troubleshooting, and participation in disaster recovery efforts as needed. The role requires shift work and good communication in English.

Qualifications

• ITE or O level educational background.
• Preferable IT background.
• Able to communicate clearly in English.
• Able to follow operation manuals and work in shifts.

Responsibilities

• Provide on-site operational support in a mission-critical data center environment.
• Handle physical media activities: mount/dismount, filing, cataloging, scanning, shipping, and inventory.
• Assist remote engineering teams with troubleshooting and recovery tasks.
• Perform basic IT troubleshooting and device validation tasks.
• Support security procedures and disaster recovery activities as needed.
• Attend troubleshooting calls and report issues to the team.

Skills

Team Player

Shift Work

Customer Service

Clear English

Office Software

Education

ITE or O level

Tools

HPE media tools

Job description

Xcellink Pte Ltd is seeking an on-site DC Hands and Eyes to support a mission-critical data center environment in Singapore. You will manage media, validate devices, support security and assist remote engineers with troubleshooting and recovery tasks.

Responsibilities include physical media handling, security procedures, basic IT troubleshooting, and participation in disaster recovery efforts as needed. The role requires shift work and good communication in English.