Data Center Operations Assistant: Media & Tech Support

Xcellink Pte Ltd; Singapore; On-site; SGD 20,000 - 33,000; Full time

Benefits offered by this job

Shift allowance

Performance bonus

Job summary

Xcellink Pte Ltd is seeking a DC Junior Hands and Eyes to provide on-site operational support in a mission-critical data center environment. Responsibilities include media management, security administration, device validation, and hands-on IT infrastructure support to ensure high system availability.

The role covers physical media activities, security procedures, validation tasks, and basic troubleshooting, with 1st and 2nd shift coverage.

Qualifications

• ITE or O level is required.
• Clear communication in English is essential.
• Willingness to follow operation manuals and work in shifts.
• Good customer care and communication skills.

Responsibilities

• Oversee physical media lifecycle including mounting/dismounting, filing, cataloging and scanning.
• Manage media shipping/receiving and inventory tracking.
• Assist security procedures and access control within the data center.
• Perform basic IT equipment troubleshooting and remote assistance support.
• Validate device serial numbers and maintain accurate inventories.
• Support disaster recovery activities and incidents as directed by remote engineers.

Skills

English communication

Team player

Troubleshooting

Media management

Education

ITE/O Level

Job description

Xcellink Pte Ltd is seeking a DC Junior Hands and Eyes to provide on-site operational support in a mission-critical data center environment. Responsibilities include media management, security administration, device validation, and hands-on IT infrastructure support to ensure high system availability.

The role covers physical media activities, security procedures, validation tasks, and basic troubleshooting, with 1st and 2nd shift coverage.