Data Center Customer Operations Specialist

Equinix, Inc.; Singapore; Sur place; SGD 42 000 - 66 000; Plein temps

Résumé du poste

Equinix, Inc. in Singapore is seeking an on-site Data Center Operations professional to manage queues, installations, cross-connects, testing, and customer support. You will help maintain and improve critical infrastructure powering the digital world.

Responsibilities include reviewing work orders, coordinating with cross-functional teams, and ensuring accurate reporting and records. Requires a high school diploma with 2–4 years of related experience.

Qualifications

• Typically requires a high school diploma and 2-4 years of equivalent work experience.

Responsabilités

• Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times.
• Supports cross-functional teams to collaborate on customer tickets.
• Ensures reporting is complete and accurate; supports ad-hoc reporting requests.
• Maintains detailed written records of all work activity and updates asset databases.
• Handles moderately difficult rack and stack customer equipment tickets and reads installation plans.

Formation

High school diploma

2-4 years of related experience

Description du poste

Equinix, Inc. in Singapore is seeking an on-site Data Center Operations professional to manage queues, installations, cross-connects, testing, and customer support. You will help maintain and improve critical infrastructure powering the digital world.

Responsibilities include reviewing work orders, coordinating with cross-functional teams, and ensuring accurate reporting and records. Requires a high school diploma with 2–4 years of related experience.