Data Center Operations Pro: Customer Care & Installations

Equinix; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Equinix, a global digital infrastructure company, seeks a Data Center Tech to manage queues, perform installations, testing, and cross-functional collaboration. You will contribute to asset tracking, reporting, and ensure timely delivery of deployments.

The role involves installing rack and cable systems, reading installation plans, and performing routine cross-connect work. Candidates should have a high school diploma and 2–4 years of related experience.

Qualifications

• High school diploma and 2–4 years of equivalent work experience.

Responsibilities

• Queue management and reporting, handling moderately difficult requests with timely commitments.
• Support cross-functional teams and maintain accurate records; update asset databases.
• Installations: rack and stack, cabling, terminations, and related support.
• Testing and troubleshooting across layer 1–3 circuits; escalate advanced issues as needed.
• Stakeholder partnerships: monitor stock and provide back-up support to security if needed.
• Customer management: ensure high service level on deployments and on-site access control.

Education

High school diploma

Job description

Equinix, a global digital infrastructure company, seeks a Data Center Tech to manage queues, perform installations, testing, and cross-functional collaboration. You will contribute to asset tracking, reporting, and ensure timely delivery of deployments.

The role involves installing rack and cable systems, reading installation plans, and performing routine cross-connect work. Candidates should have a high school diploma and 2–4 years of related experience.