Customer Support & Troubleshooting Specialist

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 30,466 - 36,493; Full time

Job summary

A leading human resource firm in Singapore seeks a Customer Service Representative to handle customer queries and provide support. Candidates should have at least 1 year of experience, preferably in payroll processing or customer service. The role involves engaging customers in change management campaigns and submitting reports daily. This position offers a contract of 2 years with a salary of up to $3000, plus performance bonuses.

Qualifications

• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.
• Meticulous and result-oriented.

Responsibilities

• Handle customers’ queries escalated from Call Centre.
• Engage customers in change management campaigns.
• Submit daily reports in a timely manner.

Skills

Interpersonal skills

Communication skills

Meticulousness

Customer service

Job description

A leading human resource firm in Singapore seeks a Customer Service Representative to handle customer queries and provide support. Candidates should have at least 1 year of experience, preferably in payroll processing or customer service. The role involves engaging customers in change management campaigns and submitting reports daily. This position offers a contract of 2 years with a salary of up to $3000, plus performance bonuses.