Customer Support & IT Helpdesk – 1-Year Contract

Success Human Resource Centre; Singapore; On-site; SGD 21,326 - 25,545; Full time

Job summary

A leading human resource firm in Singapore seeks a Customer Service Executive to manage customer inquiries via phone and email, assist walk-in customers, and troubleshoot internet issues. Applicants should have at least 1 year of experience in customer service with strong interpersonal and communication skills. This is a 1-year contract position with Monday to Friday office hours offering a salary of up to $2,100.

Qualifications

• At least 1 year of working experience.
• Relevant experience in customer service is an advantage.
• Meticulous and detail-oriented.
• Good interpersonal and communication skills.
• Result oriented.

Responsibilities

• Handle customer queries escalated from the general call centre.
• Handle walk-in customers.
• Troubleshoot internet-related issues.
• Engage customers in change management campaigns.
• Submit daily report in a timely manner.

Skills

Customer service experience

Interpersonal skills

Communication skills

Meticulous

Result oriented

Job description

A leading human resource firm in Singapore seeks a Customer Service Executive to manage customer inquiries via phone and email, assist walk-in customers, and troubleshoot internet issues. Applicants should have at least 1 year of experience in customer service with strong interpersonal and communication skills. This is a 1-year contract position with Monday to Friday office hours offering a salary of up to $2,100.