Customer Support Specialist - 1-Year Contract (Email & Hotline)

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Part time

Job summary

Revup Proservices Pte Ltd in Singapore is seeking a customer service professional for a 1 year contract. You will respond to customer enquiries via email, hotline and in-person, and help resolve issues to ensure satisfaction.

The role requires proven experience in a customer service role, excellent written communication, and strong problem-solving abilities. Working hours are 9am-6pm, rostered across 4 weekdays and 1 weekend, central location.

Qualifications

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.

Responsibilities

• Respond promptly and professionally to customer enquiries via emails, hotline and in-person.
• Assist in resolving customer complaints and issues to ensure satisfaction.

Skills

Customer service

Written communication

Problem solving

Multitasking

Email support

Tools

Customer service software

Job description

Revup Proservices Pte Ltd in Singapore is seeking a customer service professional for a 1 year contract. You will respond to customer enquiries via email, hotline and in-person, and help resolve issues to ensure satisfaction.

The role requires proven experience in a customer service role, excellent written communication, and strong problem-solving abilities. Working hours are 9am-6pm, rostered across 4 weekdays and 1 weekend, central location.