Customer Success & Sales Operations Specialist

SECOM (SINGAPORE) PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

SECOM (SINGAPORE) PTE LTD is seeking a detail‑oriented Sales Support & Administrative professional in Singapore to manage quotations, sales orders, and coordination across departments. The role also covers credit control, customer engagement, and contractual documentation.

You will support sales operations, maintain records, and assist in marketing and business development activities, while ensuring timely follow‑ups and accurate data handling for customers and vendors.

Responsibilities

• Prepare, follow up on quotations and process sales orders for quotations
• Distribute work orders to departments and archive in sales files
• Assist in collecting down payments when required
• Prepare Security Design on floor plan based on customer requirements
• Circulate maintenance contracts to executives and remind during weekly sales meetings
• Expedite purchase orders from customers
• Handle vendor approval forms or customer digital portal setup
• Prepare sales performance reports for submission
• Compile monthly sales quotation summary reports
• Circulate notifications / news to customers
• Contact customers to build rapport and gather feedback
• Prepare service agreements for system commissioning

Job description

SECOM (SINGAPORE) PTE LTD is seeking a detail‑oriented Sales Support & Administrative professional in Singapore to manage quotations, sales orders, and coordination across departments. The role also covers credit control, customer engagement, and contractual documentation.

You will support sales operations, maintain records, and assist in marketing and business development activities, while ensuring timely follow‑ups and accurate data handling for customers and vendors.